7 May 2023
Fuzzy Reviews
2.6
36% would recommend to a friend
Zubin Bhettay
40% approve of CEO
34% positive business outlook
Fuzzy has an employee rating of 2.6 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fuzzy employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).
Reviews by job title
54 reviews
5.0
27 Oct 2022
Great company, great people, and a great idea waiting to find full product market fit
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
- The people are great. Everyone is super kind and very generous with their time. Each team is different in terms of their personality and culture, but it is universal that everyone is willing to step in to get stuff done and to help each other out. - The pace is very reasonable. Despite being a startup, there's no expectation of working more than 40 hours per week, the work hours are flexible, and when workloads are light I've found management to be very open to you taking some coursework to help expand your skillset - So long as there is a need for the work, company is very open to letting you move around in terms of frontend, backend, mobile, etc. - I found the compensation to be very good given they're a series C startup. I was able to get a salary boost coming from a manager position in my last company (where I was at for 4.5 years) to a senior software engineer role here. - Fuzzy is pet Telehealth, and that feels good to be a part of. It's not Uber, door dash, or some other big tech company with either questionable ethics or questionable business models. Feels good being at a company that is not evil! It's also just a great idea in my opinion. - Surprisingly good documentation for a company this small. There's a culture of "reading" here and I've been pleasantly surprised just how much is in docs you can read and not just universal tribal knowledge. - Slack is generally pretty quiet unless you're a manager, and when it's not quiet it's because your team are effective communicators that know how to use slack in a way that's productive but not overwhelming.
Cons
While we have product market fit on our main offering (acute care for which you chat with a vet to understand what is up with your pet right now), we're still finding our footing for what else we can do to provide value to our members. We've had some great initiatives that the entire company has been behind recently and we're seeing some traction, but it's still too early to tell if we've hit the nail on the head yet. I've got faith in our product folks to help us get there, but it is a bummer that we're not on the hockey stick growth trajectory just yet. Other cons: - Backend is in rails. I think we do a great job of keeping it tight and organized (I've seen it go wrong before), but I'm personally not a big fan. - When we don't have an aggressive initiative that the company is fully behind, the pace can feel too slow (IMO) and there's not a lot of incentive (carrot or stick) to move fast. My team especially does well with deadlines that are just a little tight that we sign off on, so when that's missing (company deciding what to do next) it can feel like we're just scooting along rather than marching on a mission. - Similar to above, we really, really think through every decision we make in terms of code changes pretty hard. I sometimes think we move too slow and too carefully given how small and new we are. I wish we could sometimes get a green light to move a little quicker, be that having more authority to bypass QA when something is small, or having less cooks in the kitchen when making changes.
5.0
6 Jun 2022
Earnest & Creative People Doing Work They Care About
Current employee, more than 1 year
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
People at Fuzzy have can do attitudes and a collaborative approach to problem solving. Most work really hard to bridge the remote-work divide and remain connected to one another while working across time zones under startup-style ambiguity. They care deeply about the work they're doing. While there's lots to do, the human part of who is doing the work never gets lost. Every zoom call is filled with authenticity and transparency. There isn't much red tape or politics within the company, merely lots of ideas and approaches to try and move things forward.
Cons
With everyone bringing ideas to the table, maintaining alignment and prioritization can get tricky. It is very easy to get overcommitted to projects and initiatives intended to move things forward for the business, and lose sight on the time and bandwidth required to execute. Without strong support from direct managers, it can be easy to get lost in the hustle and bustle of the days and the constant changes for how teams are reading out their status updates via emails, meetings, dashboards, All Hands, etc.
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