Pros
Lovely, friendly colleagues in branch who made me feel welcome straight away. The onboarding and training were thorough, With everything set up quickly ,payroll, systems access, and the usual workplace training videos covering things like workstation setup and respectful workplace behaviour. The buddy system was especially helpful; I was paired with an experienced administrator from another branch and was sent to spend a day shadowing them, which gave me a great insight into the role and a clear point of contact for any questions. I also had a week of training in London, where I got to visit the head office and meet other new starters. Throughout the week we were introduced to different parts of the business, and the whole experience was informative, well‑structured, and genuinely enjoyable.
Cons
None so far .My experience has been very positive.