Does InTouch CU pay their employees well?

According to anonymously submitted Glassdoor reviews, InTouch CU employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at InTouch CU. This rating has been stable over the past 12 months.

How satisfied are employees working at InTouch CU?

64% of InTouch CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InTouch CU 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at InTouch CU?

PFA (15) , Branch Manager (11) , Personal Financial Assistant II (11) , Senior Personal Financial Assistant (7) , PFA II (6) , Personal Banker (6) , Personal Financial Assistant (6) , Senior PFA (6) , ITM Teller (5) , Assistant Branch Manager (4) , IT Support Analyst (4) , Management (4) , Assistant Manager (3) , Personal Finance Advisor (PFA) (3) , Personal Financial Advisor (3)

What are the pros of working at InTouch CU according to real employee reviews?

"Pay is decent." ((in 21 reviews)); "And great benefits as well." ((in 20 reviews)); "Everyone is nice and friendly" ((in 9 reviews)); "Training is excellent, and call center is strong." ((in 9 reviews)); "manager is communicative, holidays off, insurance starts right away, small and great for learning" ((in 7 reviews))

What are the cons of working at InTouch CU according to real employee reviews?

"Upper management could care less about employees." ((in 6 reviews)); "like atmosphere, which makes it an unhealthy work environment." ((in 4 reviews)); "Working 6 days a week every other week, no bonuses," ((in 3 reviews)); "Branch management and staff not empowered to make (what I believe) simple decisions that would help with day to day operations." ((in 3 reviews)); "Executive Leadership, Pay, and workload." ((in 3 reviews))

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InTouch CU

InTouch CU Reviews

3.5

64% would recommend to a friend

(218 total reviews)

Kent Lugrand

65% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

3.4

Culture and values

3.4

Career opportunities

InTouch CU has an employee rating of 3.5 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InTouch CU employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

218 reviews

5.0

6 Jun 2025

ITM Teller

Itm teller

Recommend

CEO approval

Business outlook

Pros

Friendly environment with great coworkers and consistency in role. Good pay with a great work and life balance.

Cons

Benefits are poor, high health care, no HSA,

5.0

10 Aug 2024

Excited about the future!

Hr administrator

Recommend

CEO approval

Business outlook

Pros

Working as an HR Administrator for InTouch Credit Union since July 2024 has been an incredibly rewarding experience. From day one, I have felt welcomed and supported by my colleagues and the leadership team. The collaborative environment within the HR department has allowed me to thrive and continuously grow in my role. I have had the opportunity to work closely with leaders across the credit union, providing support and guidance on various HR matters. The trust and respect I have received from my peers have truly made me feel valued and appreciated in my role. I am excited about the potential for growth and success in the upcoming year. The positive outlook and dedication of the entire team at InTouch Credit Union make me confident that we will achieve great things together. I am grateful for the opportunity to be a part of such an amazing organization and look forward to contributing to its continued success.

Cons

No comment at the moment

5.0

27 Nov 2023

So far so good

Assistant branch manager

Recommend

CEO approval

Business outlook

Pros

The people I have met so far have been great. I have gone through 2 weeks of onboarding training. I have been told there are great growth and mobility opportunities here.

Cons

Seems like they have had some bad apples as employees but looks like they are taking the necessary steps to change and enhance the culture.

Viewing 1 - 3 of 218 Reviews

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