Knoops Reviews

2.9

37% would recommend to a friend

(77 total reviews)

William Gordon-Harris

100% approve of CEO

32% positive business outlook

Knoops has an employee rating of 2.9 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Knoops employee rating is 21% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

77 reviews
5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive working environment, full of fun and bright ideas with a passionate culture. It’s a scale up so do not expect a structured corporate environment, but rather something more creative.

Cons

Can be high paced with lots of stuff going on.

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- I've got a genuinely supportive manager who backs me and makes space for me to do good work and grow. - The wider operations and field team is brilliant and a real pleasure to be part of. There's a real kindness running through all the other teams too, which makes everyday work feel easy and human. - I feel part of something important and that my work benefits people across the business. - The culture, recognition, and benefits have all been steadily improving since I joined, so it feels like a company that listens and actually acts. There is a growing sense of camaraderie across all business functions as the business grows and new experts join the team.

Cons

Moving from start-up to scale-up always comes with some growing pains and the business has big aspirations! - Communication across the Support Centre could be even more joined up, so everyone always feels in the loop whether they are based in London or Rye. - From an operations point of view, the biggest opportunity is in the tools. A lot of reporting and admin is still quite manual, and getting numbers from one system to talk to another takes more effort than it should. However, this is being addressed across the year with the introduction of new systems.

5.0
10 Jun 2026

Supportive culture and flexibility, but limited benefits

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had a really positive experience working at Knoops. The people are a real standout supportive, friendly, and genuinely passionate about what they do, which creates a great working atmosphere day to day. There’s a strong sense that the business is growing, with exciting projects and new ideas coming through regularly, which keeps things interesting and makes it feel like you’re part of something evolving. I’ve also really valued the level of flexibility, which makes it easier to maintain a good work life balance and feel trusted in your role.

Cons

In terms of downsides, benefits outside of the day-to-day perks are fairly limited. While the free drinks are a nice touch, there isn’t a particularly extensive benefits package compared to some other companies, which could be improved as the business continues to grow.

avatar
Knoops Response
3w
Thank you for your thoughtful feedback. We’re really pleased to hear you’ve had a positive experience and feel supported by the team. We appreciate your comments on benefits and are actively reviewing how we can enhance our offering as the business continues to grow.
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Glassdoor has 80 Knoops reviews submitted anonymously by Knoops employees. Read employee reviews and ratings on Glassdoor to decide if Knoops is right for you.