Does LCBO pay their employees well?

According to anonymously submitted Glassdoor reviews, LCBO employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at LCBO. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LCBO?

73% of LCBO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LCBO 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at LCBO?

Customer Service Representative (431) , Customer Service Representative (CSR) (212) , Cashier (25) , Sales Associate (23) , Warehouse Worker (21) , Sales Associate/Cashier (19) , Manager (18) , Seasonal Customer Service Representative (16) , Customer Service (CSR) (13) , Sales Representative (11) , Seasonal Sales Associate (11) , Warehouse Associate (11) , Store Manager (10) , Customer Service (9) , Customer Service Associate (8)

What are the pros of working at LCBO according to real employee reviews?

"Good pay and lots of hours fast past" ((in 133 reviews)); "Great people to work with and you get to know some of the people around the town you work in." ((in 68 reviews)); "Good benefits and pension plan" ((in 49 reviews)); "My coworkers were great and it was fairly easy once you got the hang of it." ((in 45 reviews)); "Staff are friendly and nice" ((in 45 reviews))

What are the cons of working at LCBO according to real employee reviews?

"poor management, in general" ((in 45 reviews)); "If your manager is bad, the job is bad." ((in 24 reviews)); "Gets very busy on holidays" ((in 9 reviews)); "Few opportunities, little respect and miserable pay." ((in 8 reviews)); "difficult customers, bad upper management, employees don't mean anything to the employers" ((in 5 reviews))

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LCBO

LCBO Reviews

3.6

73% would recommend to a friend

(1,008 total reviews)

Dr. George Soleas M.Sc., PhD

65% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Culture and values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.1

Career opportunities

LCBO has an employee rating of 3.6 out of 5 stars, based on 1,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LCBO employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews

5.0

1 Apr 2026

Best place to work

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Got a lot of knowledge about alcohol, and there's alot to learn. Great employees/colleagues at all the stores. Get to connect alot of people. Good pay.

Cons

No cons here working at LCBO!

5.0

13 Jan 2026

Great place to work!

Sales associate

Recommend

CEO approval

Business outlook

Pros

Structured workplace, friendly employees and management.

Cons

Seasonal position can be a little hectic, but with thick skin you can get through it.

5.0

30 Dec 2025

Nice job

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The job is fun and easy as a general/student job and pays more than minimum wage.

Cons

Schedule is not predetermined and is mostly on-call

Viewing 1 - 3 of 1,008 Reviews

Jobs at LCBO

Customer Care Technology & Analytics Coordinator

Customer Service Representative (Fixed Term)

Customer Service Representative (Fixed Term)

Customer Service Representative (Fixed Term)

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