Does Learning Genie pay their employees well?

According to anonymously submitted Glassdoor reviews, Learning Genie employees rate their compensation and benefits as 4.8 out of 5. Find out more about salaries and benefits at Learning Genie. This rating has improved by 41% over the last 12 months.

How satisfied are employees working at Learning Genie?

96% of Learning Genie employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Learning Genie 4.8 out of 5 for work life balance, 4.8 for culture and values and 4.9 for career opportunities.

What are the top reviewed jobs at Learning Genie?

Customer Support Specialist (6) , Customer Success (5) , Admin Coordinator (3) , Customer Success Associate (2) , Customer Success Lead (2) , Sales Development Representative (SDR) (2)

What are the pros of working at Learning Genie according to real employee reviews?

"based culture that rewards innovation and measurable outcomes." ((in 5 reviews)); "Many of our team members get to travel" ((in 4 reviews)); "Great benefit" ((in 3 reviews))

What are the cons of working at Learning Genie according to real employee reviews?

"Leadership will often say one thing, and do another, and many of the 'questionable' comments includes what Leadership 'says' they'll do." ((in 2 reviews))

Learning Genie Reviews

4.7

96% would recommend to a friend

(49 total reviews)

Gene Shi

96% approve of CEO

94% positive business outlook

Learning Genie has an employee rating of 4.7 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Learning Genie employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews

5.0

9 Nov 2025

Collaborative and Fast-Evolving Environment

Customer support specialist

Recommend

CEO approval

Business outlook

Pros

Loved the collaboration! Everyone—from product to support—cares about solving customer issues quickly. The AI tools we used really streamlined our daily workflow.

Cons

Sometimes it felt like too many changes at once.

5.0

9 Nov 2025

Challenging, Rewarding, and Forward-Thinking Team

Customer success

Recommend

CEO approval

Business outlook

Pros

You’re constantly learning and adapting. The leadership team is open to ideas and pushes everyone to think strategically. It’s exciting to see how much we contribute to renewal growth.

Cons

The workload can be heavy during onboarding surges.

5.0

9 Nov 2025

Feedback-Driven and Growth-Oriented Culture

Customer support specialist

Recommend

CEO approval

Business outlook

Pros

They value feedback! I’ve seen my suggestions for improving the ticket process actually implemented. Also, the company culture encourages personal growth and lifelong learning.

Cons

Workload spikes around new district rollouts can be intense.

Viewing 1 - 3 of 49 Reviews

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Reviews by job title

Collaborative and Fast-Evolving Environment

Challenging, Rewarding, and Forward-Thinking Team

Feedback-Driven and Growth-Oriented Culture

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