Lightspeed Reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Genuine care for employee wellbeing through an EAP set-up, unlimited paid leave, enhanced parental leave etc. A large focus on office culture and improving employee experience - frequent office events, Culture Club etc. Central location, close to public transport, free parking provided. Overall, the Auckland office offers great, highly intelligent people, inspiring leaders and a modern, open-plan office. The company as a whole is fast-paced which means you're constantly learning. Being a global company, you're exposed to people all over the world, on different time zones and with different working styles which is arguably an amazing benefit of working here.

Cons

Being a foreign owned multinational, the strategy and operations are largely driven by the parent company. This sometimes means having to adapt to decisions made elsewhere and creates a fast-paced, constantly changing environment. Being such a large company, it can be easy to be another "cog in the wheel" without self-motivation and a focus on your own career path.

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Lightspeed Response
11h
Hi there, thank you for taking the time to leave such a detailed and thoughtful review . It is fantastic to hear that you are enjoying our Auckland office culture and finding value in our global footprint, inspiring leadership, and our benefits. We also appreciate your feedback regarding the fast-paced nature of navigating a global company. Feedback like yours is valuable as we continuously work to support our globally distributed teams and ensure every employee feels connected to what we do. Thanks again for your review and for the great impact you are making at Lightspeed!
5.0
23 Jun 2026

Supportive team with great growth opportunities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The opportunity here is massive if you're willing to put your hand up. Within a few months I was travelling, meeting teams in other countries, and working on projects that pushed me outside my comfort zone, but I had the support to bring them to life. Also, there are a lot of smart, experienced people around you, but very little ego. If you need advice or feedback, people are so generous with their time. So I've learned a huge amount since joining. And overall, the Auckland team is really just fun to be around and there's always something happening at the office: we've got morning bagels, Thursday drinks, various team events, dogs wandering around. The flexibility is fantastic too: the work-from-anywhere policy is one of my favourite benefits, and because the office is actually great, you end up having real choice about how you work.

Cons

It's a fast-moving environment with lots of opportunities, which is great, but it also means it's easy to take on too much. I've definitely had moments where I've felt stretched.

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Lightspeed Response
11h
Hi there, thank you for taking the time to leave such a positive and comprehensive review . It’s fantastic to hear that you are experiencing massive opportunities for growth, global collaboration, and that you feel well supported. We take great pride in fostering a continuous learning environment where our employees can thrive. We also appreciate you sharing your perspective on the fast-moving nature of the role and your advice regarding the pace of change. We will certainly keep your advice in mind as we continue to invest in developing our people. Thank you again for sharing your enthusiasm, and keep making a great impact at Lightspeed!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people at Lightspeed and overall solid benefits for the Auckland, NZ office. We enjoy flexible working, a dog-friendly office, plenty of healthy food options and barista coffee machine, an award-winning office next to great public transport links. In addition employees have 4% matched Kiwisaver, opportunities to get involved in our Employee-Led Networks and our Culture Clubs, a paid Volunteer day, Health & Wellness credit, access to EAP and Modern Health for coaching and self-learning. We also have regular career conversations, annual and mid-year performance review convos and an annual compensation review. Lightspeed's CEO is an inspired world-known conservationist who genuinely cares about our customers, and the mindset is one of customer-centricity and working together to problem solve and make a positive impact. We get to take on interesting challenges and work with global teams. There are super talented, creative and disciplined folks at Lightspeed making the culture one of success but also enjoyment along the way.

Cons

It's fast paced so sustaining the high performance can be a challenge!

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Lightspeed Response
11h
Hi there, thank you for taking the time to share your detailed feedback, especially from someone who has been with us for as long as you have. It’s fantastic to see a 5-star review highlighting our strong team culture and global collaboration. We love that you are taking full advantage of the Auckland office benefits - from our dog-friendly space to our employee-led networks. Our people truly are our biggest asset, and it is wonderful to hear that our structured career conversations and compensation frameworks reinforce an atmosphere of growth and success. Thank you again for your five-year tenure and for the impact you continue to make at Lightspeed
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Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.