Does Novuna pay their employees well?

According to anonymously submitted Glassdoor reviews, Novuna employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Novuna. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Novuna?

79% of Novuna employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novuna 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Novuna?

Customer Service Representative (15) , Customer Experience Advisor (11) , Customer Service Advisor (10) , Manager (8) , Customer Service (6) , Business Analyst (5) , Underwriter (5) , Project Manager (4) , Administrator (3) , Compliance (3) , Credit Analyst (3) , Customer Experience Executive (3) , Customer Fleet Manager (3) , Downtime Controller (3) , HR Advisor (3)

What are the pros of working at Novuna according to real employee reviews?

"Great people and a real desire for the business and everyone in it to succeed." ((in 49 reviews)); "Good benefits and many social events" ((in 38 reviews)); "Helpful and friendly colleagues" ((in 21 reviews)); "Good bonuses & pay" ((in 20 reviews)); "Good work life balance" ((in 15 reviews))

What are the cons of working at Novuna according to real employee reviews?

"This often leaves certain employees picking up the slack this is largely due to poor management." ((in 13 reviews)); "Lots to smoke and mirrors, over work there staff to save money, total disconnect from senior leadership to ground floor" ((in 8 reviews)); "Limited career progression" ((in 5 reviews)); "Better communication with operational teams would have been beneficial." ((in 5 reviews)); "policy isn’t very flexible on hours but your manager will often let you be" ((in 5 reviews))

Novuna Reviews

4.2

79% would recommend to a friend

(434 total reviews)

Robert Gordon

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Work/Life balance

4.3

Culture and values

4.3

Diversity and inclusion

4.3

Compensation and benefits

4.0

Senior management

4.0

Career opportunities

Novuna has an employee rating of 4.2 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Novuna employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

434 reviews

5.0

14 May 2026

Great company with modern offices and no cons

Downline operator

Recommend

CEO approval

Business outlook

Pros

Great company and modern offices

Cons

No cons so far, good place

Novuna Response

2w

Hi👋 Thank you for taking the time to share your feedback, It's fab to hear you are having such a positive experience working here. Our people are what makes us who we are! Your HR Team

5.0

14 Apr 2026

great place to work

Fleet compliance administrator

Recommend

CEO approval

Business outlook

Pros

easy 9-5 job with a nice team and capable management. Stress free employment.

Cons

work can be slightly monotonous

Novuna Response

1mo

Hi👋 Thank you for taking time to leave feedback! It's great to know you enjoyed your time working with us! We wish you all the best in your next career move, Novuna HR Team

5.0

3 Mar 2026

Long term career prospects where your contribution matters...

Operations team manager

Recommend

CEO approval

Business outlook

Pros

Working here has been a really positive experience. The company’s values aren’t just posters on a wall, they guide how teams collaborate, how leaders behave, and how decisions get made. There’s a genuine belief in innovation and using technology to stay ahead of any competitor which keeps the work exciting and relevant. The people are the biggest strength. Everyone is engaged, supportive, and genuinely invested in doing great work. You’re encouraged to share ideas, take initiative, and make a real impact regardless of your grade or role. Career growth feels long‑term and intentional. There are clear pathways to develop, opportunities to learn new skills, and leaders who want to see you succeed. It’s a place where you can grow, contribute, and feel valued.

Cons

Technology modernisation can be challenging at times as legacy systems and historic budget limitations mean upgrades don’t always happen as quickly as the teams would like. But this drives innovation and to sometimes think outside of the box which breeds further innovation.

Novuna Response

2mo

Hi👋 Thank you for taking the time to share your feedback, It's fab to hear you are having such a positive experience working here. Our people are what makes us who we are! Your HR Team

Viewing 1 - 3 of 434 Reviews

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Customer Care Officer

Corporate Credit Analyst

Sales Support Administrator

Novuna

Novuna Reviews

Ratings by category

Reviews by job title

Great company with modern offices and no cons

great place to work

Long term career prospects where your contribution matters...

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