Does Orbit Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Orbit Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Orbit Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Orbit Group?

81% of Orbit Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Orbit Group 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Orbit Group?

Property Manager (8) , Customer Service Advisor (6) , Accounting Technician (3) , Administrative Assistant (3) , Area Manager (3) , Customer Service (3) , Independent Living Scheme Officer (3) , Manager (3) , Neighbourhood Manager (3) , Project Manager (3) , Trainer (3) , Assistant Accountant (2) , Customer Advisor (2) , Customer Service Representative (2) , Lettings Coordinator (2)

What are the pros of working at Orbit Group according to real employee reviews?

"Hybrid working and friendly colleagues." ((in 15 reviews)); "Great people with great ideas" ((in 14 reviews)); "Good benefits and flexible employer" ((in 13 reviews)); "good work/life balance" ((in 8 reviews)); "Great culture and people" ((in 8 reviews))

What are the cons of working at Orbit Group according to real employee reviews?

"Poor management and not allowed to use initiative" ((in 10 reviews)); "Some managers abuse their power and have caused people to resign due to their treatment of them." ((in 6 reviews)); "Some previous leadership remain, some negative people but certainly becoming the minority." ((in 4 reviews)); "Lack of guidance from senior management." ((in 3 reviews)); "Communication between some departments can be slow at times, but overall communication is good." ((in 3 reviews))

Orbit Group Reviews

3.9

81% would recommend to a friend

(190 total reviews)

Phil Andrew

82% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (190 reviews)

Orbit Group has an employee rating of 3.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Orbit Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

190 reviews

5.0

29 Jun 2026

Great Place To Work

Neighbourhood manager

Recommend

CEO approval

Business outlook

Pros

-Helpful and Supportive Colleagues within the team -Career Opportunities -Great working Environment

Cons

-More communication needed across other teams when dealing with customers in general

5.0

15 Jun 2026

Welcoming culture with a strong sense of purpose

Procurement

Recommend

CEO approval

Business outlook

Pros

Welcoming culture, flexible approach and friendly teams. Strong sense of direction with clear goals and values and good customer engagement. Strong on boarding process

Cons

Pace of change can be challenging

Orbit Group Response

1w

Thanks for sharing your review. It’s great to hear you value our welcoming culture, flexibility, friendly teams and onboarding. We know the pace of change can feel fast, and we’re working to better support you and our teams as we grow and improve. Thanks for being part of it.

5.0

5 Feb 2026

Everyday Excellence *****

Neighbourhood manager

Recommend

CEO approval

Business outlook

Pros

Senior Leaderships finally allowing the experts to do their jobs, providing the support and at long last opening ears so employees working in our Neighbourhoods are allowed to do the right thing and provide the very best service and homes for our customers.

Cons

Well we could say a lot about restructuring, you’ve acknowledged, invested in learning. Let’s move on together.

Orbit Group Response

4mo

Thank you for sharing your feedback and for being such a valuable part of the team! We’re glad to hear that the support from senior leadership is making a positive impact in your work and for our customers. We also value your thoughts on restructuring and salary realignment and we’re committed to continuing to invest in our people and processes to ensure we move forward together.

Viewing 1 - 3 of 190 Reviews

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Jobs at Orbit Group

Independent Living Scheme Officer

Complaints & Customer Care Officer - Stage 1

Royal Leamington Spa, England

Customer Resolutions Coordinator

Orbit Group

Orbit Group Reviews

Company ratings over time

Reviews by job title

Great Place To Work

Welcoming culture with a strong sense of purpose

Everyday Excellence *****

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Jobs at Orbit Group