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      Portillo’s

      Engaged employer

      Portillo’s Reviews

      3.5

      51% would recommend to a friend

      (808 total reviews)
      avatar

      Brett Patterson

      22% approve of CEO

      43% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.6

      Work/Life balance

      3.5

      Culture and values

      3.4

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Portillo’s has an employee rating of 3.5 out of 5 stars, based on 808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      808 reviews
      5.0
      2 Oct 2019

      Outstanding company with great culture

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is thorough, and you are prepared to take on the busiest of shifts with the help of a large team. The company constantly is looking for ways to improve the work experience, and listens actively to employee feedback on all levels. If you are willing to put in the work, you are noticed and are able to have many choices as to the route you want your career to go.

      Cons

      None- after 8 years, I still would choose Portillo’s as the company I want to be a part of.

      avatar
      Portillo’s Response
      5y
      Thank you for this great feedback! Portillo's prides our self on our values of Family, Greatness, Energy and Fun ! We always want to hear feedback from our family and strive to to be a great company to work for!
      2.0
      10 Aug 2015

      Equal pay for unequal work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You may be placed on one of the easy stations. You can get as many hours as you want, you simply just show up for work hours before you are scheduled, they will find a place for you. Very fun, outgoing co-workers. The best out of the 3 jobs I have had, truly a fun environment, managers have a sense of humor.

      Cons

      I would like to know exactly what the managers in this store do. Why are there 4 on the floor at anyone one time? If you get put on one of the harder stations, expect to work your touchie off as the other half of the cook line stands around doing little no nothing. If anyone decides to be friendly and help you out, half of the time they will be corrected by management and sent back to their station, to stand around. NOW HIRING!!! There is a reason they are always hiring.

      2.0
      12 Jun 2015

      Challenging Job

      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is higher than minimum wage, 50% off food discount, somewhat flexible hours

      Cons

      The company is going downhill. Corporate is taking over and is creating new policies such as the birthday cake and being forced to awkwardly ask customers to take the online survey on their reciept. Managers are rude and condescending. I would not recommend this job unless you really need money. Also, do not work closing because you will go home about an hour later than you are scheduled for, which is annoying. I especially do not recommend this job to students as it is very stressful and they will be on you about working more.

      Viewing 1 - 3 of 808 Reviews
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      ReviewsPortillo’s reviews

      Glassdoor has 829 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.