Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Post Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Post Office?

45% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Customer Service Consultant (11) , Area Manager (10) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and definitely benefits" ((in 61 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 54 reviews)); "good benefit and 4 days working" ((in 30 reviews)); "Great colleagues, take pride in working for this national institution" ((in 27 reviews)); "Friendly staff and there to help" ((in 24 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 38 reviews)); "Some of the managers don't have a clue about their work" ((in 16 reviews)); "Long hours very back breaking job" ((in 15 reviews)); "No leadership" ((in 12 reviews)); "Post office is a nice start" ((in 12 reviews))

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Post Office

Post Office Reviews

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3.5

45% would recommend to a friend

(920 total reviews)

Neil Brocklehurst

28% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.2

Work/Life balance

3.1

Culture and values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Post Office has an employee rating of 3.5 out of 5 stars, based on 920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

920 reviews

5.0

3 May 2024

very good

Retail shop assistant

Recommend

CEO approval

Business outlook

Pros

flexible humanized friendly helpful relaxing Multitasking

Cons

Busy Stressful Standing tiring Chaotic

Post Office Response

Hi, Thank you for taking the time to leave your review. We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment. Kind Regards, Talent Acquisition Team

5.0

15 May 2026

Great people and culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people and culture and flexible working conditions.

Cons

Not a clear vision for the future of the Post Office. Lack of innovation.

5.0

13 Mar 2026

Corrupt

Counter clerk

Recommend

CEO approval

Business outlook

Pros

Regular pay, holidays, expenses for travel to other branches

Cons

Not supportive, bad safety abusive customers

Post Office Response

1mo

Hi, Thank you for taking the time to leave your review. We’re disappointed that you feel your experience working here at Post Office Ltd was not a positive one. We are committed to providing a positive work environment for everybody and your comments have been noted and shared with the relevant team to drive continuous improvement. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

Viewing 1 - 3 of 920 Reviews

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