Question 1

Does Probe CX pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Probe CX employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Probe CX. This rating has decreased by 10% over the last 12 months.

Question 2

How satisfied are employees working at Probe CX?

Accepted Answer

37% of Probe CX employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Probe CX 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Probe CX?

Accepted Answer

Customer Service Representative (249), Customer Service Agent (58), Customer Solutions Specialist (55), Customer Service Representative (CSR) (44), Team Leader (26), Customer Service Specialist (24), Customer Service (17), Customer Experience Executive (13), Customer Service Champion (12), Call Center Agent (10), Call Centre Agent (9), IT Service Desk Analyst (9), Collections Officer (8), Service Desk Analyst (8), Talent Acquisition (8)

Question 4

What are the pros of working at Probe CX according to real employee reviews?

Accepted Answer

"Great people (excluding higher management)" ((in 49 reviews)); "Flexible, Work from home, Easy work" ((in 41 reviews)); "Certainly had great colleagues and manager though that will still depend on your department" ((in 26 reviews)); "AU managers are good with their people" ((in 20 reviews)); "Great Team Leaders" ((in 18 reviews))

Question 5

What are the cons of working at Probe CX according to real employee reviews?

Accepted Answer

"poor management and not challenging" ((in 82 reviews)); "low salary.. hard to get incentive.. company don't want you to get incentive." ((in 51 reviews)); "Poor training and willing to employ almost anyone regardless of IT experience resulting in poor customer experience." ((in 50 reviews)); "Upper management was terrible and never listened to any complaints put through" ((in 14 reviews)); "better benefits and pay benefits" ((in 11 reviews))

Question 6

What are employees saying about Probe CX redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Probe CX redundancy and their outlook for job security at Probe CX in 2026.

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