SmartFinancial Reviews

3.8

67% would recommend to a friend

(210 total reviews)

Lev Barinskiy

86% approve of CEO

69% positive business outlook

SmartFinancial has an employee rating of 3.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartFinancial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210 reviews
5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

As a manager at Smart Financial, I’ve had a genuinely positive experience working here and appreciate the overall balance the organization provides. Compensation is fair and competitive for the industry, and while there’s always room for growth in any role, I feel appropriately rewarded for the work and responsibility that comes with leadership. One of the standout strengths of the company is the schedule structure, it supports both productivity and work-life balance, which is not always easy to find in this field. The leadership team is another major plus. Management is approachable, supportive, and open to feedback, which creates an environment where managers and team members alike feel heard and valued. There’s a clear emphasis on collaboration rather than micromanagement, which makes a big difference in day-to-day operations. The overall work environment is friendly, positive, and team-oriented. There’s a strong sense of camaraderie across departments, and that culture helps keep morale high even during busy periods. Overall, it’s a solid place to work with a supportive culture, reliable structure, and leadership that genuinely tries to invest in its people.

Cons

None to report currently, good job

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The call handling experience here is excellent for professional growth. Being on the front lines with customers has helped me sharpen my communication, empathy, and conflict resolution skills. It's a great environment for anyone who enjoys helping people and wants to excel in a customer facing.

Cons

This role requires significant emotional resilience to handle complex or frustrated customer interactions consistently. While the company provides support, the fast paced environment is definitely better suited for those who thrive under pressure and enjoy a structured, high energy workflow.

Viewing 1 - 3 of 210 Reviews

Glassdoor has 217 SmartFinancial reviews submitted anonymously by SmartFinancial employees. Read employee reviews and ratings on Glassdoor to decide if SmartFinancial is right for you.