Splend Reviews

4.1

73% would recommend to a friend

(81 total reviews)

Chris King

90% approve of CEO

72% positive business outlook

Splend has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Splend employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

81 reviews
5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've really enjoyed working as a Customer Sales Specialist in Cricklewood. The management team are supportive and always willing to help when needed. The team itself is full of genuine people with great values, which creates a warm and welcoming environment where people actually enjoy working together. Being able to test drive some of the latest cars is also a nice perk and definately one of the more enjoyable parts of the job. It can get really busy at times, especially during the middle of the day when enquiries are coming in from all directions, but to be fair it makes the day go really fast and keeps you engaged.

Cons

The pace can be quite demanding during peak periods and you need to be able to juggle multiple customers at once, but that's pretty standard for a busy sales role.

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Friendly and supportive working environment with a great team culture. * Fantastic colleagues who made coming to work enjoyable every day. * Strong leadership and management support from my Team Leader and Manager. * Good earning potential and opportunities to develop sales skills. * The sales process was generally straightforward and easy to learn. * Rewarding role helping customers find vehicles that suited their needs and circumstances. * Fast-paced environment that helped build confidence, communication, and negotiation skills.

Cons

* After being relocated to the Central London branch, the role became heavily phone-based, which reduced the face-to-face interaction with customers. * Building trust and rapport with customers over the phone was more challenging than meeting them in person. * Customers I had nurtured and booked into the Cricklewood showroom were often handed over to another salesperson, which could sometimes disrupt the relationship and trust that had already been established. * Vehicle aftercare and customer service processes could be improved, particularly when dealing with post-sale issues. * Customer cancellations could be frustrating after investing significant time into building relationships and securing appointments.

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Growing company that is moving fast, I feel like I've been able to make a real positive impact from the day I joined - Everyone is so lovely, makes such a difference working with motivated people who are approachable and humble - Doesn't feel hierarchal, can have your voice heard - Competitive pay

Cons

None - it's busy and fast paced which I personally enjoy.

Viewing 1 - 3 of 81 Reviews

Glassdoor has 85 Splend reviews submitted anonymously by Splend employees. Read employee reviews and ratings on Glassdoor to decide if Splend is right for you.