Does Tenpin pay their employees well?

According to anonymously submitted Glassdoor reviews, Tenpin employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Tenpin. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tenpin?

48% of Tenpin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tenpin 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Tenpin?

Customer Service Assistant (45) , Customer Service (24) , CSA - Customer Service Associate (13) , Deputy Manager (9) , Customer Service Representative (8) , Customer Service Associate (7) , General Manager (7) , Party Host (6) , Customer Assistant (5) , Team Member (5) , Manager (4) , Receptionist (4) , Supervisor (4) , Technician (4) , Assistant Manager (2)

What are the pros of working at Tenpin according to real employee reviews?

"Staff are friendly and helpful" ((in 16 reviews)); "People you work with are great" ((in 11 reviews)); "Great teams to work with" ((in 10 reviews)); "Free food when on shift and discounts for bowling" ((in 9 reviews)); "Varied workload and good benefits" ((in 8 reviews))

What are the cons of working at Tenpin according to real employee reviews?

"Very low pay for under 21s kept losing tract of my training books went missing all the time" ((in 27 reviews)); "horrible managers" ((in 16 reviews)); "long hours some shifts you start at 5pm and don't get out till like 2am but that's just the type of business." ((in 16 reviews)); "bad management" ((in 15 reviews)); "Not worth the minimum wage" ((in 7 reviews))

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Tenpin

Tenpin Reviews

3.0

48% would recommend to a friend

(238 total reviews)

Graham Blackwell

67% approve of CEO

24% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Culture and values

2.7

Work/Life balance

2.7

Senior management

Tenpin has an employee rating of 3.0 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tenpin employee rating is 22% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

238 reviews

5.0

18 Jun 2026

Great manager and learning, but pay could improve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great manager and learning process

Cons

Wish pay was a bit higher

5.0

24 Jan 2026

Tenpin Review

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

Nice people, good vibe. Everyone was friendly and willing to train me

Cons

Lots of responsibilites for a Customer Service Assistant. nice to be varied but it was stressful

5.0

4 Dec 2025

Good Place to Work

Bar staff/hospitality

Recommend

CEO approval

Business outlook

Pros

People you work with are great

Cons

Management are not the best

Viewing 1 - 3 of 238 Reviews

Jobs at Tenpin

Customer Service Assistant

Customer Service Assistant Over 18

Customer Service Assistant Over 18

Customer Service Assistant Over 18

Customer Service Assistant

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Great manager and learning, but pay could improve

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