Does USG Insurance Services pay their employees well?

According to anonymously submitted Glassdoor reviews, USG Insurance Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at USG Insurance Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at USG Insurance Services?

51% of USG Insurance Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USG Insurance Services 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at USG Insurance Services?

Producer/Broker (6) , Producer (5) , Production Assistant (5) , Associate Producer (3) , Technical Assistant (3) , Insurance Broker (2) , Underwriter (2)

What are the pros of working at USG Insurance Services according to real employee reviews?

"Good people within the company" ((in 7 reviews)); "Good manager, good work environment." ((in 3 reviews))

What are the cons of working at USG Insurance Services according to real employee reviews?

"The pay is egregious compared to their competition." ((in 5 reviews)); "Management is also inconsistent." ((in 4 reviews)); "more detailed training for new hires" ((in 4 reviews)); "Stagnant, aloof and incompetent middle management." ((in 3 reviews)); "Family benefits costly." ((in 3 reviews))

USG Insurance Services Reviews

3.0

51% would recommend to a friend

(62 total reviews)

Gerald Horton

64% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

USG Insurance Services has an employee rating of 3.0 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USG Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

62 reviews

5.0

10 Dec 2025

Excellent Work Environment and Independence

Producer/broker

Recommend

CEO approval

Business outlook

Pros

Independence Manage own workflow Flexibility Health Benefits Flat management hierarchy

Cons

Lower pay compared to industry average

USG Insurance Services Response

3mo

Thank you for your feedback. We appreciate you taking the time to share your perspective. We’re glad to hear that you value the independence, flexibility, benefits, and our collaborative, flat management structure. We also understand your comments regarding compensation. We regularly review our pay practices to ensure they remain competitive within the industry while balancing the overall benefits and work environment we provide. We value your feedback and as are always open to having direct communication. Please feel free to reach out to HR to discuss further.

5.0

10 Oct 2025

Great career

Technical assistant

Recommend

CEO approval

Business outlook

Pros

work from home options opportunities to advance career value employees

Cons

none I can think of off the top of my head

USG Insurance Services Response

3mo

Thank you for taking the time to share your feedback. We truly appreciate it. We’re glad to hear that you value the work-from-home flexibility, career growth opportunities, and our focus on supporting our employees. We’re committed to continuing to provide an environment where our team members can grow and succeed, and feedback like yours reinforces that we’re on the right track. Thanks again for being a part of the USG team!

5.0

24 Oct 2024

Great place to work

Underwriting assistant

Recommend

CEO approval

Business outlook

Pros

Value you as an employee

Cons

None that I have found yet

USG Insurance Services Response

1y

Thank you for your positive review and for being a valued member of the USG team! We’re thrilled to hear that you feel valued as an employee—that’s exactly the environment we strive to create. Your feedback means a lot to us, and we’re committed to maintaining a workplace where team members feel appreciated and supported. If you ever have additional insights or suggestions you would like to share, please reach out to me. Kathy Partazana at kpartazana@usgins.com. Thank you!

Viewing 1 - 3 of 62 Reviews

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Jobs at USG Insurance Services

Production Underwriter/Broker

Production Underwriter/Broker

Production Underwriter/Broker

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Production Underwriter/Broker