Pros
Was a super company to work for back when Jeff Bezos was at the helm - a real visionary that created a wonderful and creative work environment. We all loved our jobs, working with each other, and being at work everyday. You felt like the org really cared for you. Then, after Bezos stepped down and Jassy took over, the company's culture and work environment started to decline year after year. You were no longer a person, but a corporate commodity. Amazon became just another corporate machine boiling over with top-down bureaucracy. So, there are no longer any "pros" that I can tell you because all the pros that existed when I first started there, are now gone and won't ever be coming back.
Cons
Kind of already stated it above as the long, gone "pros". But, I'm looking to move on as management has stated that all the technical writing positions will be eliminated by next year as service teams will be using an AI-based application to write their own docs.