What are pay raises like at Hinge Health?

At this point NONE. The last one was working remote but now they are forcing fully remote employees to travel to in person events.

Literally 6 months into my employment with Hinge Health they transitioned us from salary to hourly. Took away unlimited PTO, and pretty much didn’t care about employees. Since that time they have done at least 3-4 lay offs. Lots of changes and NOT for the good. Hinge Health bullies its employees to fill out surveys but you can’t be honest in the surveys. They expect you to give 1000% on 25 hours a week. Demoted a whole department to “member enrollment specialist” and you better like all these negative changes with a smile. I resigned, I got an opportunity with a FULLY REMOTE company who offers a lot more transparency. Hinge Health was good but they are very shady and I watched them cut plenty of good people. I’ve never had a bad performance review and NEVER received a raise or bonus. Turns out a lot of my former co workers have this happen. People are leaving. More people will leave once they realize the onboarding team is going to the dumpster. Wait until people start really quitting because they can’t travel. They are forcing people to these events as a last resort. My personal manager was terrible to work with. She acted like she knew nothing about what goes on but she’s very fake. I never trusted her. I just dealt with her. When you try to tell me to bring a doctors note and I’m dealing with my reproductive health that’s a NO NO. My manager lacked direction to give good management hence why our team was always at the bottom. I had a former manager that gave great guidance! I felt insource with her, but that left a long time ago. If your are inspired with bare minimum hours and no recognition for good work kudos to you but I can assure you a higher than average employee can do better at another company.

Benefits and company culture are wonderful

Compensation is very low, bonuses and raises are also incredibly low by industry standards.

Good benefits, coworkers are great, decent starting pay

The management on the support branch is on a power trip. You can have amazing metrics, complete projects, get good peer reviews and they’ll find a reason not to give you a raise. Anytime you speak out in good faith on poor processes is met with retaliation by management. In one year, 7 people in a small team have been laid off. They won’t tell you your performance is bad until it’s too late and bully you into a PIP. Do not work here.

- Work life balance. You don't have to 'Iive' in the clinic like most out-patient clinics - Co-workers and lower level management are phenomenal. - Overall culture is good - Decent PTO and sick days

- You give up a lot of financial stability and pay for the "work-life" balance that it's not even worth it at this point. I know life is overall expensive and I don't expect things to just be handed to me (trust me when I say I have always worked my tail off to achieve my goals), but to have your doctorate and over 8 years of experience in the field, to be paid $41/hour with only a $1/hr raise since starting at the company is just downright insulting. The only position offered is a "flex" position which just means they can work you anywhere between 25-40 hours/week. You don't get to CHOOSE your hour range, they TELL you, on short notice. This time last year, we were working overtime... this year, we are only getting paid for 28 hrs/week. For some of us that were working overtime last year, that's almost a 20 HOUR DIFFERENCE/WEEK in pay. Honestly, we are all hurting right now. No one can make $1000/week and pay their mortgage, groceries, family expenses and still have money to put into retirement and savings. The financially instability isn't worth it at this point and many of us are leaving. - The other reviews are true - even when hours are CUT, you still have to get your workload completed in that shortened time frame. So working twice as fast for a fraction of the pay. - Though the fellow PTs, health coaches and lower level management are phenomenal, the higher up you go in the leadership ladder, the more out of touch with reality they become. Town halls have become unbearable - the gas lighting is like a broken record. They want you to think you're being heard but it's all just a show, nothing ever changes. - Very little room for growth, you're going to be a churn and burn PT for years before ever having the chance to move up into management, and that's pretty much the only upward mobility. - I'd say 20% of my day I use my actual "PT brain" and skills, and then the other 80% I'm just a customer service rep, sending the same set of saved responses. They are now replacing most of our communication with AI so our PT voice is only further diminishing. I know this is just screaming into a void, but if I can offer any advice to a fellow PT that is sick of working in clinic, the lure and desire of working from home wears off within a few months and then you're just left with a crappy pay check. This isn't the "dream" that they sell you during the interview process. I'm not a disgruntled ex-employee, I DO believe in what we are doing here and do feel we are making lives better. But if things don't change soon (not holding my breath) I have to have more respect for my craft, profession, abilities and will be quickly moving on and taking this as a learning lesson.

The people are really nice

If you are looking for a health coaching job, RUN. This is sold as being able to deliver “top of license coaching” and that should have been my first red flag. There is SO much internal marketing to the coaching org to try to convince us we’re doing meaningful work. Realistically, we’re being turned into a copy/paste factory while we try to respond to 200+ tasks with ridiculous timelines all day. Metrics have not adjusted to accommodate the increase in workload due to layoffs. Pay is DISGUSTINGLY low, hours are not predictable, and now they’re expanding our role to include “lifestyle” topics that most are not qualified to coach on. The backend platforms are constantly getting enhancements that just slow us down. Meanwhile they’re also trying to introduce AI messaging to “help” us (aka cut more staff). They say the coaching piece is part of what sets us apart, yet they treat coaches like glorified customer service reps. The work is mind-numbingly boring. Coaches are all “flex” meaning we do an insane amount of work and don’t get any real benefits. I regret accepting this role.

Great company with an intuitive program offering.

When volume increases, tasks can feel overwhelming.