What is health insurance like at Intrado?

Coworkers are mostly kind and are understanding. We are all going through the same thing. Also the cafeteria has really tasty food.

**This review has been edited after receiving correct information from Intrado in the response below** No matter how many times employees ask and bring it up, there is no cost of living adjustment in pay in sight. I make about as much as someone starting a job at a fast food restaurant. It seems the only ones who make a livable wage at this company are those working in management. They talk about how profitable we’ve been lately yet no pay raises, besides the approximate 10-15 cent raise I received last year (can’t remember exactly how much it was). I thought upper management got monthly bonuses, but I’ve been informed that is not the case, so I’m retracting it. I will say I’ve never gotten a bonus. Intrado keeps adding more days that we need to work in the office rather than working from home when nearly every department is capable of working full remote, like we were not long ago, for a few years straight. It seems upper management works from home, because in meetings they’re always at home, though I’m not 100% sure. If you live within a certain radius of the office (30 mile radius), you’re expected to go in. But they continue to hire people who live in other states/countries who are full-remote doing the same jobs. Most of us have children that we prefer to see more often rather than be in the office 3 days a week, especially since the only reason we’re expected in the office is to “collaborate”. They may not know or understand this, but the collaboration is the same for me and everyone I’ve talked to whether we’re in the office or at home, thanks to Microsoft Teams. CEO basically says if you don’t like it, bye! CEO is also INCREDIBLY unprofessional. I have never met someone who acts like he does. After a company-wide meeting called “Ask Us Anything”, which they gave us only 5 minutes to ask questions and only answered select ones, people were upset and asked their questions anyways in the Ask Us Anything chat. The CEO didn’t like the livable wage and work-from-home questions everyone was asking, so he private messaged MANY employees and basically backed them into a corner to force them to apologize to him, because you are obviously not going to one-on-one argue with the CEO. Absolutely unhinged thing to do. This company does not care about their employees. Work keeps being added to multiple different departments without any type of correlating pay increase. Would not recommend working here. Go to one of the competitors, where they offer more pay and they work fully remote doing the exact same job. Also insurance is insanely expensive and cuts deep into our already terrible pay.

Lots of clear communication about expectations and requirements.

The premium for health insurance with a spouse is on the higher end.

I had the privilege of working under some wonderful supervisors and management during my time at Intrado. Collaborating with most of my colleagues was a joy, and it led to lasting friendships. I valued the flexibility I had when needed, and despite changes, the vacation and sick time policies remained generous. Remote work played a crucial role in maintaining a healthy work-life balance. While the medical benefits were good, they were on the expensive side.

The compensation consistently fell short of expectations. Whenever questioned about salary increases, the response was always that the company couldn't afford it. Layoffs were frequent, with recent ones leaving entire accounts with only high-level backup staff. Managers and supervisors tried to maintain morale, but they had little they could promise. The option to work fully remote was a significant advantage for many, especially given the low pay. However, the company kept leading everyone on from 2020 onwards. I was promised a promotion for years, only to be told that my focus should remain on the additional duties I had taken on before any consideration for advancement. Employee surveys became less frequent, and the topics seemed carefully chosen to avoid certain issues.