now
Thank you for sharing this. We're glad the people, and some other things, have been a positive part of your experience here.
I realize I am answering almost a year later but thought it'd be important to respond as I saw this now. In 2025, we made the decision to fundamentally shift how we build and deliver our product with an AI-first approach. The change we decided was not a small one, and it touched every part of the company, and product teams in particular. Reorganizations like that are never easy, and I realize there were many people impacted by the decision who were not part of making it. Honestly, my belief is that big strategic company shifts need to be informed by people in the teams, but ultimately decided by the CEO who is at least supposed to have the balanced perspective between operational realities and long term competitiveness / opportunities. When that has been done though, it needs to be communicated clearly and explained in terms of the why, what, how, with extra attention to the why.
We are seeing, in my view, huge outcomes starting to come out of that top-down change as we are gathering much more speed as an organization compared to 1 or 2 years ago. The contrast is big! With that said, I realize it was an uncomfortable change for many people, with unclarity during the transition period. I also believe that a certain amount of unclarity will always exist at Kognity given the speed with which we have the ambition to move and continue to pivot to new tooling and the evolving market.
With this said, we do work hard to make that as digestible and manageable for all team members as we can, and we obviously did not do a good job here. I want to apologize for that. We're committed to doing a better job at that than we did here, and feedback like yours helps us stay honest about where we need to do better.
We care about this team and the experience people have here. We appreciate you taking the time to write this, so thank you again for that.
Best
Hugo