What is working from home like at Navy Federal Credit Union?

Amazing benefits, work from home, great leadership

burn out / hard to move up if you don't engage with otheres

Good pay for the area. Lots of flexibility and benefits if you can make it long enough to get them.

Very cliquey. Get in good with a group or get out. All the investment in the local campus has conflicted with work from home options, so distance working is not as well embraced as it could or should me.

Pay is great, work from home

Micro management, once you targeted its up from there

Great work environment Flexible schedule Autonomy Career development and education resources and assistance programs Hybrid (can work from home 3 days a week) Good health insurance and benefits Historically guaranteed yearly bonus (received in February) Historically no mass layoffs Free meals on Fridays Free or discounted employee events and activities

Lower than average market value pay packages Depending on the position, work-life balance and autonomy will vary greatly Getting a full-time position is difficult Contract work is the default employment and then you have a chance of being hired full-time Very siloed

Very forward thinking when it comes to accommodating my disabilities with a fully work from home set up

I have 0 complaints about my time here!

Great benefits Decent pay work from home

management is cliquey who you know rather than hard work

- Having a job - Ability to partially work from home

-Management is greedy & wants you to stay on the phone, take one bathroom break a day & incorporate it into your lunch break -They swear up and down throughout training that everyone will help you & it'll be just like they say it is then you get out of training & you have to sit on the phone with members for 30 mins begging multiple people to answer your question for every new scenario that comes your way BUT don't leave the member on hold over 5 mins because that's not polite but we're still going to take 30 mins to answer you so you just have to deal with members getting irate over you repeatedly placing them on hold -After training you're promised an hour a day of time to make sure all your accounts are in order but wait! They're going to rip that admin time away from you the second it gets busy which in turn causes members payment arrangements to mess up causing MORE upset calls but no they tell you they WONT hire more counselors to help until the department as a whole lowers their break and notation times (the only reason they're high is because everyone is overworked). - Tells contractors in training that they should be able to get a internal position if they work hard & wait for a year or less then let's just tell them immediately after training "yeah that's not gonna happen" and have they work a job for pay that's less than what this position actually should pay. -Transfers new people to different teams without advising them who their new supervisor is just them having to come in one day switched to another group chat -Teaches in training we're all about compassion & helping our members in tight spots then proceeds to make fun of people in groupchats when they ARE in a tight spot & have had their accounts wiped out without realizing that could happen

Pension, hybrid work from home

Do not get sucked into the call center under any circumstances. If they get you into the call center, they want you to become an MSR I, II, III, IV, Mentor and then Supervisor. They do not want you to ever leave the call center. In most departments, the phone is ringing 24/7/365. They need bodies to answer phones and that’s all they will want from you. They will not let you out of the call center, I promise you. You will have to quit and reapply for some other job outside of the call center because they will not let you get out.

Lunch break, possibly work from home per department

Being a contractor has a little to no benefits. Depending on the department that you work in, you may or may not have advancement within the workplace. Contractors are not full-time employees so they are not treated as such. When it comes time to hire full-time employees, it is very difficult to get your way in as you are not considered a full-time employee, even though you were doing the job of a full-time employee.

Most times you can work from home. The salary you make is very necessary with the high cost of living.

When a supervisor does not like you, for whatever reason. They target you, and ER closes your ticket without any notice.