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      Ncontracts

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      How are the career development opportunities at Ncontracts?

      Ncontracts reviews

      Horrendous Leadership, Toxic "Team" Culture, Low Pay

      Account executive
      Former employee
      Tennessee City, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Offered remote work and decent benefits

      Cons

      My time at Ncontracts was far from what I had hoped for. As a salesperson, I struggled to succeed due to a lack of proper training and minimal product support. The software itself, while potentially valuable, was often difficult to sell because of its frequent bugs and limitations. This made it hard to build trust with clients, and I found myself constantly apologizing for the product’s shortcomings. The leadership team was distant and out of touch with the realities of the sales process. There was little to no communication, and my feedback, along with that of my colleagues, was rarely considered. The company's sales targets were unrealistic, with little support or guidance on how to achieve them. It felt like management was more interested in pushing numbers than in providing the tools or motivation necessary for success. The culture at Ncontracts was toxic, with high turnover and a competitive, often cutthroat atmosphere. There was no sense of camaraderie or teamwork — instead, it felt like everyone was left to fend for themselves. The lack of clear career advancement paths and opportunities for growth was another major downside. After a while, I began to feel stagnant, as there were no incentives for improving my skill set or advancing in the company. Unfortunately, my experience at Ncontracts was frustrating, and I wouldn't recommend it to others looking for a positive, supportive work environment.

      9
      avatar
      Ncontracts Response
      now
      Thank you for sharing your perspective. We are genuinely sorry to hear that your experience did not align with your expectations. We’re proud of our best-in-class product, as demonstrated by our exceptional customer NPS score. With more than 20 sales reps on their way to President’s Club this year, it is no surprise that we have just completed our strongest sales year yet. Our incredibly engaged sales team, who participated in our recent culture survey at a rate of 98%, specifically highlighted their trust in management and acknowledged that they can see themselves remaining at Ncontracts in the coming years. They also commented about having high confidence in the senior leadership team. Another important point of view to share is that on Repvue.com (a sales-only review site), Ncontracts has a company rating of 86+%, which places us in the top 10% of companies rated. Our Sales Center of Excellence plays a key role in offering continuous training and comprehensive product knowledge to ensure smooth onboarding and ongoing development. Additionally, we host two 3-day, company-wide events each year that focus on skill-building, team bonding, and of course, fun! We continuously strive to provide our team with the resources and support they need to succeed. Our significant investments in tools and resources designed to make our BDRs and AEs more efficient and effective in their roles is a key part of our strategy. Thank you for sharing your feedback. We value input from all team members, past and present, as it helps us continue to grow and improve. We wish you success in finding a workplace that aligns with your goals and aspirations.

      Ncontracts Review

      N/a
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Ncontracts is an amazing place to work. I have never been fed by another entity than I have by Ncontracts. Places I've worked at before would make a big deal about getting employees pizza, but Ncontracts feeds us REGULARLY. Anytime a team or department gets together, they are getting fed. Gourmet fish, amazing fried chicken, best lunch spots around, they spare no expense to please employees. Awesome. Additionally, they do such a good job ensuring your workspace is comfortable, they work hard for you to be able to work from home, the home office package was killer, the office downtown keeps a fridge full of drinks, sodas, juices, waters, and cabinets full of snacks we can enjoy anytime! We work hard at Ncontracts, but when the effort is there, I've been granted spot bonuses for the work I've done, when I wasn't expecting anything! I am just so grateful that my effort, time, and energy is noticed and rewarded in the right ways! They paid for my certifications that I've gotten since being an employee here, and commit to our career growth by doing so. The benefit packages are everything you would want when being a full time employee, and I'd even venture to say that the pay for the roles we hire are right at or slightly above expectations. I can not speak highly enough of how good a place it is to work at Ncontracts!

      Cons

      We work hard everyday, the company is growing so fast I think it is hard to keep up with the hiring that is needed. But being busy is a good thing, we have a job tomorrow and there's no end to that, but that's what you want when you find a job. A company that will be here tomorrow, and expose you to opportunities and work that is so important to build you up in in your career.

      avatar
      Ncontracts Response
      now
      Thank you so much for taking the time to share this. It genuinely made our day. Reviews like yours remind us why we put so much thought and care into the employee experience, and it means the world to hear that it's landing the way we intend. You called out so many things we're proud of: the food and snacks (yes, we do love a good team meal!), the home office setup, the downtown office amenities, spot bonuses, certification support, and benefits. None of that happens by accident. It's a deliberate choice we make because we believe that when people feel valued and taken care of, they do their best work, and you're proof of that. Your point about the pace of growth is well taken, too. You framed it better than we ever could: being busy means we have a job tomorrow. We're working hard to hire thoughtfully and keep up with the momentum, and feedback like yours helps us stay focused on what matters most as we scale. And to your advice to management, we hear you. We take it seriously. Maintaining this culture as we grow is something leadership thinks about constantly, and your words are a great reminder of what's at stake. We're committed to earning that trust every single day. Thank you for being part of what makes Ncontracts a great place to work. We're grateful to have you on the team.

      Supportive culture with growth opportunities

      Executive assistant
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and culture at Ncontracts stand out immediately. Teams are collaborative and approachable, and there are real leadership and growth opportunities for those who want them. The company is leaning into AI in meaningful ways, which keeps the work interesting and relevant. Responsible PTO, strong benefits, and a gorgeous new office round out a genuinely great employee experience.

      Cons

      As with most fast-growing companies, things evolve quickly and priorities can shift. Having a little flexibility and comfort with change goes a long way, but that's more context than criticism.

      The benefits are saving this company.

      Vendor services
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (Insurance is good price, PTO policy and schedule). Nice schedule.

      Cons

      No growth opportunities. The pay is horrible. There’s no motivation here..the company allows slackers to stay but the ones who actually work somehow get left in the dirt. So many mistakes are being made and no one cares. When did people stop taking pride in their work? (Apparently when they start working here.)

      5

      Flexibility & Great Collaboration made Ncontracts Great

      Vp customer support
      Former employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      The flexibility to work in a hybrid environment; Company Growth allowed for more opportunities for employees; Great Collaboration amongst internal teams especially in the Customer/Ops organization. The Chief Customer Officer fostered an environment that encouraged collaboration and teamwork. Ncontracts provided opportunities for cross team fun with coffee chats and internal networking opportunities. No company gets it all right but I always felt like Ncontracts tried to hit all the marks for their employees.

      Cons

      What was a pro was also a con - acquisitions felt like they happened so quickly you didn't have time to settle. But again, company growth was a good thing overall for career growth.

      avatar
      Ncontracts Response
      now
      Thank you for this thoughtful review, and for the grace you showed in how you framed even the harder parts of it. You put into words something we think about a lot: growth at the pace we have been moving is exciting and disorienting at the same time, and we appreciate that you held both of those things as true. We are proud of the culture our customer and operations teams have built, and the collaborative environment you described reflects real intentionality from a lot of good people. The coffee chats, internal networking, and cross-team connection points exist because we believe relationships are what make the work sustainable, and it means a great deal to hear that came through in your experience. You are right that no company gets it all right. But we will keep trying. Thank you for being part of what made Ncontracts a great place to work and grow together.

      A Place Where Hard Work and Growth Are Rewarded.

      Account executive
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Growth opportunities, great culture, leadership that invests in people, talented co workers, a company that values your work/life/family balance. I’ve been with Ncontracts for four years, and it has been one of the best professional decisions I’ve made. I joined as a Business Development Representative and have since grown into an Account Executive role. Throughout that journey, I’ve been consistently supported by leaders and colleagues who genuinely care about employee development and success. The culture is collaborative, fast-paced, and centered around helping both employees and customers succeed. Leadership is approachable, transparent, and willing to invest in training and career growth. If you’re willing to work hard and take ownership of your career, there are real opportunities to advance. Ncontracts is committed to continuous improvement and listening to employee feedback. Would absolutely recommend Ncontracts to anyone looking for a company where they can grow and make an impact.

      Cons

      A fast-paced environment isn’t always for everyone; success requires initiative and self-motivation in a remote environment.

      DO NOT Work for or do business with Ncontracts.

      Anonymous employee
      Current employee
      Brentwood, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      There are a couple of good people left who did not get fired by the new management.

      Cons

      The company talks a lot about culture and innovation, but the reality doesn’t match the message. Leadership often makes decisions without clear communication, and there’s little transparency about direction or priorities. Many teams are overworked and understaffed, which leads to burnout and high turnover. Training and development opportunities were minimal, and it often felt like advancement depended more on favoritism than performance. Feedback from employees was rarely taken seriously, and as a result, morale suffered. While there are a few great people who genuinely care about the work, the overall environment felt disorganized and discouraging.

      7
      avatar
      Ncontracts Response
      now
      Thank you for taking the time to share this. We know that periods of significant organizational change are hard, and we understand that not everyone's experience through that time was a positive one. We do take feedback about communication, development, and culture seriously. These are areas we are actively focused on and investing in, because we genuinely believe that how we treat our people matters as much as the work we do. We wish you well, and we hope your next opportunity is a great one.

      Ncontracts Review

      N/a
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Ncontracts is an amazing place to work. I have never been fed by another entity than I have by Ncontracts. Places I've worked at before would make a big deal about getting employees pizza, but Ncontracts feeds us REGULARLY. Anytime a team or department gets together, they are getting fed. Gourmet fish, amazing fried chicken, best lunch spots around, they spare no expense to please employees. Awesome. Additionally, they do such a good job ensuring your workspace is comfortable, they work hard for you to be able to work from home, the home office package was killer, the office downtown keeps a fridge full of drinks, sodas, juices, waters, and cabinets full of snacks we can enjoy anytime! We work hard at Ncontracts, but when the effort is there, I've been granted spot bonuses for the work I've done, when I wasn't expecting anything! I am just so grateful that my effort, time, and energy is noticed and rewarded in the right ways! They paid for my certifications that I've gotten since being an employee here, and commit to our career growth by doing so. The benefit packages are everything you would want when being a full time employee, and I'd even venture to say that the pay for the roles we hire are right at or slightly above expectations. I can not speak highly enough of how good a place it is to work at Ncontracts!

      Cons

      We work hard everyday, the company is growing so fast I think it is hard to keep up with the hiring that is needed. But being busy is a good thing, we have a job tomorrow and there's no end to that, but that's what you want when you find a job. A company that will be here tomorrow, and expose you to opportunities and work that is so important to build you up in in your career.

      avatar
      Ncontracts Response
      now
      Thank you so much for taking the time to share this. It genuinely made our day. Reviews like yours remind us why we put so much thought and care into the employee experience, and it means the world to hear that it's landing the way we intend. You called out so many things we're proud of: the food and snacks (yes, we do love a good team meal!), the home office setup, the downtown office amenities, spot bonuses, certification support, and benefits. None of that happens by accident. It's a deliberate choice we make because we believe that when people feel valued and taken care of, they do their best work, and you're proof of that. Your point about the pace of growth is well taken, too. You framed it better than we ever could: being busy means we have a job tomorrow. We're working hard to hire thoughtfully and keep up with the momentum, and feedback like yours helps us stay focused on what matters most as we scale. And to your advice to management, we hear you. We take it seriously. Maintaining this culture as we grow is something leadership thinks about constantly, and your words are a great reminder of what's at stake. We're committed to earning that trust every single day. Thank you for being part of what makes Ncontracts a great place to work. We're grateful to have you on the team.

      Wouldn't want to work anywhere else!

      Anonymous employee
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Growing in an economic environment that is unknown The people are warm, friendly and wonderful to work with We work hard and solve hard problem for our clients and each other We are on the front edge of AI in software and are getting to use it across our company. The world is evolving fast and we are evolving with it. Our consistent growth is providing new opportunities for people to recreate, restart or continue growing their careers

      Cons

      We have had a lot of change in the last year and it has been challenging, like it always is when you've made multiple acquisitions of your closest competitors.

      avatar
      Ncontracts Response
      now
      You captured something we genuinely believe: the world is moving fast, and being at the front edge of AI in software is both exciting and meaningful work. The fact that our growth continues to open new doors for people to build, rebuild, or advance their careers is something we don't take lightly. That only happens because of the people who show up every day ready to solve hard problems for our clients and for each other. You were also honest about the past year, and we appreciate that. Change at the scale we've experienced is hard. Bringing together teams, cultures, and products takes real effort and real patience. We know it hasn't always been easy, and we don't expect everyone to simply look past that. What we do hope is that people can see, as you do, that we've come through it stronger and with a clearer sense of who we are. Your advice to keep focusing on our people is something leadership holds close. This is a special environment, and protecting it as we continue to grow is a responsibility we take seriously. Thank you for making the decision year-over-year to stay at Ncontracts and for being a part of this great team. We're glad you're here!

      A Place Where Hard Work and Growth Are Rewarded.

      Account executive
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      Growth opportunities, great culture, leadership that invests in people, talented co workers, a company that values your work/life/family balance. I’ve been with Ncontracts for four years, and it has been one of the best professional decisions I’ve made. I joined as a Business Development Representative and have since grown into an Account Executive role. Throughout that journey, I’ve been consistently supported by leaders and colleagues who genuinely care about employee development and success. The culture is collaborative, fast-paced, and centered around helping both employees and customers succeed. Leadership is approachable, transparent, and willing to invest in training and career growth. If you’re willing to work hard and take ownership of your career, there are real opportunities to advance. Ncontracts is committed to continuous improvement and listening to employee feedback. Would absolutely recommend Ncontracts to anyone looking for a company where they can grow and make an impact.

      Cons

      A fast-paced environment isn’t always for everyone; success requires initiative and self-motivation in a remote environment.