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      REI

      Engaged employer

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      How are the career development opportunities at REI?

      REI reviews

      Company has gone downhill

      Senior sales specialist
      Current employee
      Denver, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts on gear, way-day, transit benefits, good PTO structure

      Cons

      Poor communication, lack of direction, dwindling career advancement opportunities, dwindling summit pay structure

      3

      0/10 Do Not Recommend

      Human resources
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some really talented people who work at REI.

      Cons

      The continued lack of financial success and clear direction has completely diminished the credibility of executive leadership. There's no good reason to join or stay with REI - we had no raises this year, bonuses were paid out at around 25%, no significant career development resources or programs, etc. No incentive to stay except to "fuel our purpose." I can't pay my mortgage with purpose. In HR it's worse. Our CPO (her first CPO gig) has made a mess of the department. She has zero empathy or people skills and all she does is implement things she's done at other orgs. So you'll spend your best effort collecting data and making a solid recommendation, only to hear - no, we're just going to do this/do it this way all while preaching agile, human-centered design. Do what I say, not what I do. Honestly the leader level down isn't much better because they can't influence or argue with her.

      16

      Nice place to work

      Software engineer
      Current employee
      Seattle, WA
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership supportive of employee goals and career growth.

      Cons

      None really. But better budget for traiing

      Culture has changed.

      Sales associate
      Current employee
      Houston, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, health insurance, health savings account, 401K

      Cons

      Company has become increasingly focused on profits over people. Takes weeks to get hired, then "full-time" is typically 32 hours or less, work hours can be highly variable, limited advancement opportunities.

      3

      Awesome place to work

      Sales associate
      Former employee
      Tysons Corner, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      Great perks and opportunities to learn from fellow outdoorsy people -- both customers and colleagues

      Cons

      Hours can be difficult and black out dates for taking time off are frustrating.

      Out of touch upper management is ruining this place :(

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Middle management and below were all fantastic! It's a shame that upper management wouldn't listen to them.

      Cons

      Greenwashing, empty virtue signaling, low morale, no growth opportunities

      3

      Lots of training

      Sales associate
      Former employee
      Knoxville, TN
      Recommend
      CEO approval
      Business outlook

      Pros

      There are a lot of opportunities for gear discounts.

      Cons

      Low pay and difficult schedules.

      Good Coworkers - Bad Management

      Action sports specialist
      Former employee
      Carle Place, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are always friendly and willing to lend a hand

      Cons

      They would rather hire someone with no experience whatsoever than move/train you in another department. Management will ALWAYS throw you under the bus and are incompetent (save for a select few). Base raises on how many sales you can get for memberships and constantly push for that rather than actually focusing on customer service. No growth opportunities

      1

      Okay

      Sales associate
      Current employee
      Yontocket, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Time off Easy Fun Flexible

      Cons

      Low wage Long hours Cliques No career progression

      1

      Retail is Changing

      Customer service associate
      Former employee
      Raleigh, NC
      Recommend
      CEO approval
      Business outlook

      Pros

      Good discounts and opportunities for gear Friendly employees

      Cons

      Retail isn’t for everyone, especially during a pandemic