How is management perceived at Signature Aviation?

Meet celebs, decent tip days.

No support from management during busy times, lack of respect for potential growth, low pay, no work life capability.

The job/work can be fun and there is variety. If you like customer service and/or aviation this would be the a great entry level position, just not at the location I worked at. The health insurance was also pretty good and the pay was fair.

The managers are terrible and have created an unsafe working environment. The district GM held me in her office and physically called in my direct supervisor and the site manager to hear all of my grievances. Though I don’t have an issue confronting individuals I have an issue with, I had previously expressed all of my concerns to the lower level management and being cornered in a room with 3 managers against one didn’t feel safe. I did not feel comfortable or that I could leave and while the 4 of us were in her office she told me if I wanted to leave or address the thefts and discrimination activities that I needed to hash it out right then and there with everyone in that room or I’d get “points” for leaving early and basically be terminated. I would like to think there is some sort of protection for a whistleblower but home office was just as useless in supporting me or my concerns even after providing proof of some of my accusations. HR did agree it was bad business to have trapped me in that room but said my manager that has worked 20 years at Signature “just didn’t know better”. I handled my concerns and the situation as suggested in the employee handbook and contacted the appropriate individuals at the suggested times. I was often told to do things I was not comfortable with. Management called employees who were less fortunate and disabled names. I was harassed and discriminated against and when I approached my direct supervisor about my co-workers behaviors, I told it was a known issue and there is nothing to due but be nicer to them if I wanted to keep the peace and therefore my job.

The job/work can be fun and there is variety. If you like customer service and/or aviation this would be the a great entry level position, just not at the location I worked at. The health insurance was also pretty good and the pay was fair.

The managers are terrible and have created an unsafe working environment. The district GM held me in her office and physically called in my direct supervisor and the site manager to hear all of my grievances. Though I don’t have an issue confronting individuals I have an issue with, I had previously expressed all of my concerns to the lower level management and being cornered in a room with 3 managers against one didn’t feel safe. I did not feel comfortable or that I could leave and while the 4 of us were in her office she told me if I wanted to leave or address the thefts and discrimination activities that I needed to hash it out right then and there with everyone in that room or I’d get “points” for leaving early and basically be terminated. I would like to think there is some sort of protection for a whistleblower but home office was just as useless in supporting me or my concerns even after providing proof of some of my accusations. HR did agree it was bad business to have trapped me in that room but said my manager that has worked 20 years at Signature “just didn’t know better”. I handled my concerns and the situation as suggested in the employee handbook and contacted the appropriate individuals at the suggested times. I was often told to do things I was not comfortable with. Management called employees who were less fortunate and disabled names. I was harassed and discriminated against and when I approached my direct supervisor about my co-workers behaviors, I told it was a known issue and there is nothing to due but be nicer to them if I wanted to keep the peace and therefore my job.

Working with private jets: crews are almost all nice; mostly nice coworkers

-No Growth Opportunities at this specific base -Poor Management -Hostile work environment - Uneven work load -No proper training for new employees -No Work-Life Balance -Pay is ridiculously low for the amount of work and expectations; -Forced overtime when needed but cut hours when slow (cut employees hours to less than 40hrs] -No communication from leadership; and they never address issues -management plays favorites and do not like employees telling them if something is wrong -management encourages gossiping -possible quid pro quo happening: employees committing time fraud and bad at their job but still employed -Expectations are unattainable as there is no clear communication or support from management; and reprimand is often done in public meetings

The job/work can be fun and there is variety. If you like customer service and/or aviation this would be the a great entry level position, just not at the location I worked at. The health insurance was also pretty good and the pay was fair.

The managers are terrible and have created an unsafe working environment. The district GM held me in her office and physically called in my direct supervisor and the site manager to hear all of my grievances. Though I don’t have an issue confronting individuals I have an issue with, I had previously expressed all of my concerns to the lower level management and being cornered in a room with 3 managers against one didn’t feel safe. I did not feel comfortable or that I could leave and while the 4 of us were in her office she told me if I wanted to leave or address the thefts and discrimination activities that I needed to hash it out right then and there with everyone in that room or I’d get “points” for leaving early and basically be terminated. I would like to think there is some sort of protection for a whistleblower but home office was just as useless in supporting me or my concerns even after providing proof of some of my accusations. HR did agree it was bad business to have trapped me in that room but said my manager that has worked 20 years at Signature “just didn’t know better”. I handled my concerns and the situation as suggested in the employee handbook and contacted the appropriate individuals at the suggested times. I was often told to do things I was not comfortable with. Management called employees who were less fortunate and disabled names. I was harassed and discriminated against and when I approached my direct supervisor about my co-workers behaviors, I told it was a known issue and there is nothing to due but be nicer to them if I wanted to keep the peace and therefore my job.

They pay you money when you work for them, a perfectly average amount.

Insulting pay raises each year, no bonuses, angry customers, added responsibilities week over week with not even a thank you. The company clearly cares about the bottom line and littler for their own people. They also love promoting the dumbest most incompetent people with literally no management experience. You could work here for 20 years, then when a promotion opportunity comes, they hire from the outside and say without saying, "You are too dumb for the job." When you do your job fine, other people there do a poor job, you get yelled at, they get nothing. it is a toxic structure they have set up here, stay away if you can help it

You get to meet interesting people. Pay can be decent depending on location and shift.

Work life can very drastically between different locations. If you have good proactive management it can be a good place to work but often they have little to do with who or how many they can hire. Corporate has a tight control on hours and have no problem shorting staff to meet corporate projections. Often this means not having enough workers to maintain their company standards. You may end up working at a location where management does not care to get involved and only wants to make sure there is enough people scheduled and do not care about teamwork or backing up their supervisors when issues arise. This leads to an environment where a few responsible employees are forced to take care of the majority of the work while others slack off. You are constantly asked to take surveys about the company and working environment but they completely ignore the results of the surveys making no changes to address issues. Employee retaliation can be a problem that some managers will blow off to a point where good employees quit. The company's number one goal is to expand even if it means cutting staff that will effect customer experience.

Good co workers. More played back

Poor management and poor pay. Does not recognize hard work or discipline bad work

The best managers I've ever had, good networking opportunities, and you get to work around aircraft every day.

Pay in the FBO industry tends to be low, and Signature is no exception, but that's just the nature of service industries.

None whatsoever. No flight benefits and insurance very expensive.

The basics: 1. You have to be signed off for job duties, and if you’re not, you’re supposed to be watched by a supervisor, but supervisors under the manager regularly order you to do things you’re not signed off for, without supervision, and then you’re burned for it by the manager, which makes no sense whatsoever. 2. The BCT management plays favorites, and appoints management roles based on nepotism and cronyism. Sign offs are also awarded by the same factors, and have no rhyme or reason whatsoever. 3. Despite a supposed comprehensive safety culture, management regularly overlooked constant safety SOP violations, including one where I was nearly seriously injured. 4. Low pay compared to other airline ramp jobs. Tips are not to make up for it. Chances to work extra hours are few, and overtime is sporadic and unpredictable.