Pros
- Worked with some great people who helped build the department. Most of which are gone after the layoffs and subsequent turnover.
- Had some opportunities to develop skills, more-so earlier on.
- Decent benefits.
- It was great in the early days. Leadership actually cared about employees, not so much as leadership shifted afterwards.
- Probably the only good thing that happened for the department in 2023 was that the previous department head is no longer overseeing the department.
Cons
- Salaries are really not keeping up with the market.
- Key leadership was incompetent and self-serving. They don't show that they care about their employees wellbeing.
- The company brought in a higher business executive who had no furniture experience, they then made a brash decision to lay off a bulk of the department within about a month. They got rid of the leadership who cared most about culture and employees wellbeing, in favor of the least caring but most self-serving leaders. The ones who had multiple formal complaints about their (lack of) professionalism are unfortunately still in the company.
- The owners really favor anyone who will suck up to them, even those who make themselves look good in expense of their employees. If you're okay putting in 120% and getting paid garbage they will ride-or-die for you.
- The office culture used to be great, now nobody even likes being there anymore. And of course they went ahead and increased the required amount of days in office in the middle of already low office morale. Everyone is just heads down at their desks. People even eat their lunch at their desks instead of in the dining area because it's just that depressing.
- They really don't seem to care about retention. The customer care employees left behind after the big layoff picked up a lot of the slack, no surprise the majority also left within 6 months. I'm glad I got out when I did, but I feel bad for those who stuck it out.
- The owners originally wanted Sundays and Moe's to be distinct brands and cultures. Sundays employees saw how miserable Moe's employees were (check out their glassdoor) and how high turnover was, but we felt fortunate to have a separation from that. Internally, they're now almost indistinguishable. A lot of staff crossover, and archaic views of corporate culture that came over with that.