What is the company culture like at Tenth Revolution Group?

Within the Operations division (non-sales), mutual respect and collaboration began as the business reorganized its organizational chart, values, and other attributes in 2024. The head of Human Resources and the President of their sister company, Revolent, might be one of the only senior/board members who is competent and understands that people are the core of your business ahead of what you're looking to achieve. The organization does "what it's supposed to" on paper- paid volunteering, collaboration with local charities, and providing the basics for employees. HR's approach to supporting employees with disabilities or special needs is competitive with other businesses' approaches to supporting employees with reasonable accommodation needs.

- The board and Senior leadership, specifically the CEO, are running the business with outdated practices reminiscent of the 1990s- including drunken happy hours with toxic behaviors and 'all-inclusive trips.' The frat energy still runs high with incentive trips, happy hours, and 'company days,' where drinking starts at 9:30 AM. Employees who struggle with substance misuse or addiction are rarely or not thought of or considered for the majority of office-based events. - The bloated Senior Management in Sales oversees near-empty offices (the company went through 3 rounds of downsizing- which has been routinely phrased as "removing employees who weren't performing" (Not say market conditions or poor KPIs) - For nearly all of 2023 and parts of 2024, the CEO restricted communications unrelated to sales, including wellbeing, ED and I celebrations, or observances. The company has tried to unite its diversity, well-being, and sustainability programs, but the Board's detachment from its project timelines, without any communication to the employees, is a clear sign of the need for more transparency in decision-making. Benefits- great if you're under 26, don't have children, have a chronic condition, or require counseling/therapy. Time off will not include all US bank holidays (Veterans, Indigenous People's Day, or Juneteenth-- despite boasting a strong employee diversity group). Retirement (via Vanguard) is negligible, and no 401k or match exists. Pet insurance is available, as well as additional insurance plans not covered by the employer. A hybrid policy is in place but varies from office to office and brand to brand. If you work in operations, your bonus (calculated into the salary number presented at your time of offer) is embedded in your salary and contingent on the performance of the Sales department. I have received this bonus once as the company has yet to be able to deliver during my tenure based on COMPANY financials. The compensation structure for non-sales employees, regardless of their physical location, severely lacks quality wages. Last year, pay rises were "awarded" to 'match' inflation, and cost-of-living increases were given to individuals, not regions, and it's unclear how these decisions were made. What's certain is that not every employee received this increase, leading to widespread dissatisfaction. -The CEO's communication style is a significant concern. His lack of preparation for our 'all-hands meetings' (which usually get sent out on a Friday afternoon, causing anxiety all weekend) clearly indicates the disconnect between his approach and the company's needs. When the CEO answered questions at our most recent all-hands meeting, his tone was flippant and yo-yo'ed from his alleged commitment to bonuses. I have never met someone who can say so much while saying nothing at all when addressing a group of employees-- again, he doesn't prepare or think ahead. -The company's culture has tried desperately to shift without success, unrealizing the toxicity of middle managers and senior sales staff they continue to promote. Titlesare for time and billing, not your overall success as a consultant if you're in sales. I personally did not find the office culture to be welcoming, and I could see how anyone who's not a white guy would feel hesitant about bringing their true selves to work. - The company's efforts to source and retain diverse talent are abysmal. The diversity I encounter is most evident in our brands' stock images.

Good culture and supportive colleagues

Lower pay and steep curve

Fun office culture and decent pay

Long hours but common for recruitment.

Awesome management, great atmosphere and culture

Pay and benefits could definitely be better

Great leadership, team events, and occasional celebrations.

Was an insultingly low base salary, although they recently got a slight increase. Had to nag Zoe Morris (President) for over a YEAR about it. Her excuse on our global meeting was ‘The Ukrainian war is going on at the moment so we shouldn’t be focused on that at the moment.’ Yes.. we were all baffled at that as well. She visited the Melbourne office recently and I think she got the hint. Don’t join if you’re not looking to chat about when and why your going to quit in the next few weeks constantly. Matt Lumb was a good leader but since he left everyone has been dropping like flies, and for good reason too. No sense of culture left, moods are regularly low. Occasional good times but they were often heavily outweighed.

Good salary and benefits of work there

Work life culture is not that great as of now

Solid company, good culture, honest about it being a long term game, no quick wins but so many rewards when you get going - key is to keep pushing, listening to advice and try your best

Very few, salaries could be higher but commission is really good and that's what we're all here for really

There is no pro to working at this company.

Unfortunately, my experience at this organisation was very disappointing. The leadership lacked clear vision, and the company culture felt disjointed and unwelcoming. There were concerning issues around favouritism and poor management practices that made the work environment feel toxic. Senior leadership often came across as out of touch with reality and if felt like everyone was saving themselves from being sacked from the CEO, and communication from the top down was minimal. I would encourage anyone considering a role here to do thorough research and look elswhere.

Good culture, learn the business

Aren't paid well, not great management

The office and the coffee were nice.

My experience at Tenth Revolution Group, previously Frank Recruitment Group was extremely negative due to the toxic work environment. The daily micromanagement was excessive, with employees being required to check in and out even for bathroom breaks. Management fostered a culture where employees were encouraged to report on each other for not working, and this behavior was incentivized with points. The company had a reputation for low salaries, long hours, and unrealistic KPIs, which contributed to its high (100%) turnover rate. The environment was so detrimental that the company had to rebrand from Frank Recruitment Group to its current name. Additionally, the leadership was unstable, with both the Country Manager and the APAC Manager being fired. Overall, this company has a very bad market reputation and I would not recommend it.