How is management perceived at UserTesting?

Excellent work life balance, fully remote company, open communication by management. Travel options. One of the best teams I've worked with.

Steps for career growth not well-communicated by HR No bonuses

A strong sense of camaraderie and supportive teamwork is a major highlight. Many long-tenured employees express that the team environment is a key reason for their longevity at the company. The paid time off policy is generous, and management is generally supportive of employees who need to take time for personal or medical emergencies. The management team often serves as a buffer between staff and senior leadership, which is a testament to their dedication to their direct reports. There are opportunities for professional growth and learning within the organization.

Senior leadership has a tendency to prioritize immediate results, which has led to frequent organizational changes, including team re-alignments, changes to sales territories, and staff reductions. There is a lack of consistency in company-wide policies and strategic direction. The company's structure has changed several times in recent history. Compensation, particularly within the sales department, is not competitive with current market rates. Leadership diversity appears to be an area for improvement. While there are procedures for reporting unprofessional conduct, the follow-through and resolution from human resources seem to be inconsistent.

Great management, remote setting, continuous focus on KPI

More focus on cross cultures during integrations/acquisitions

Great co-workers, good managers, areas to get promoted

Too much turnover. Constantly have new imitative and directions made impossible to do a job correctly

Working at UserTesting offers a great opportunity to impact how companies understand their users. The culture is collaborative and supportive, with talented people across teams. There’s strong focus on product quality and innovation, and you get to work on meaningful challenges at scale while continuing to grow professionally.

At times, there’s a sense of uncertainty from management.

~Strong career growth opportunities with room for development. ~Supportive and approachable management that encourages learning and success. ~Exciting, fast-paced environment that challenges you to be agile and maintain a positive mindset. ~Market-leading product with a strong reputation and innovative edge.

~Changes happen frequently, but communication around them could be clearer and more empathetic. ~Adapting to the pace can be challenging if you're not comfortable with change.

I value the work-life balance they offer, which is one of the best aspects of the company. The environment here is collaborative, supportive, and promotes growth, making it a great place to learn and work with talented colleagues. The work culture truly stands out—it's refreshing to be part of a company where you're encouraged to take ownership of your work without feeling overburdened. Managers are approachable, and there's a genuine effort to maintain a healthy and positive atmosphere.

salary is not quite aligned with market standards. While the other benefits, like flexibility and work environment, partially make up for this, it can be a deciding factor for professionals prioritizing financial growth.

The pros are that people are very chill and you can just coast.

Everything, lying management and terrible managers.

autonomy if you have a good manager

stressful work environment due to micromanaging and poor direct leadership

Chill, not much work, managers dont care

Higher ups and investors are lost in a sea. Cant see the correct market and are scared to make decisions