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      ACD Direct

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      Customer Services Interview

      1 Oct 2012
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ACD Direct (Atlanta, GA) in Oct 2011

      Interview

      Telephone interview and online application with voice sample.

      Interview questions [1]

      Question 1

      No difficult questions were asked in interview, standard interview questions.
      Answer question
      1

      Other Customer Services interview reviews for ACD Direct

      Customer Service Interview

      12 Sept 2018
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Negative experience

      Application

      I applied online. The process took 2 days. I interviewed at ACD Direct (Philadelphia, PA) in Aug 2018

      Interview

      I applied for a job, fill out the form diligently and recorded my voice following their instructions. I haven’t heard for a while and after I sent an email asking if they received my application, I received a general email, that started with “ Greetings #firstname#,” . I worked as a Customer service before, exactly the same job, but they “elected not to continue further”. It is a job answering calls, not a high level position or CEO. Everyone can answer the phones. No name on the bottom or any sign that this email was directed to me. It was disrespectful and humiliating experience. It is a shame that they don’t have basic polite manners and they are allowed to treat the people that way. Outrageous!

      Interview questions [1]

      Question 1

      If I have previous experience; when I will be available;
      Answer question
      1