I applied online. The process took 5 days. I interviewed at ASDA (Antrim, Northern Ireland) in Mar 2018
Interview
Applied online and completed an online test. Online test included questions about customer service and your personality etc. Then brought in for a group team work exercise - play team building games etc. Some people sent home after and some people allowed to stay for interview.
Interview questions [2]
Question 1
Give an example of when you experienced good customer service
Fairly straightforward, just asked about me and then work experience I had done, a few tell me a time questions then they took me round the shop for an activity
It was an easy interview process for me, they explained everything very very clearly and lots of lots of help was given to arrange the times and dates of the calls and interview.
Applied online and got sent a job simulation test. Completed the test and then got a call to come in for an interview. Went in for the interview and it was general questions about what makes good customer service.