I applied in-person. I interviewed at Advanced Call Center Technologies (Johnson City, TN) in Dec 2012
Interview
Non-existent, they had applicants perform tests that answers and unlimited time were given to. No drug test, and place actually had a firing freeze whereby no employee could be terminated regardless of action or performance. Senior management routinely asked us to modify and adulterate performance of agents to reflect better performance than was actually the case.
Other Supervisor interview reviews for Advanced Call Center Technologies
I applied in-person. The process took 5 days. I interviewed at Advanced Call Center Technologies (Johnson City, TN)
Interview
Easy interview. Met with site director and his mother (she is also an ACT employee). It later became apparent why the mother was there as he wasn't capable making a decision on his own. The questions were pretty basic for the interview. The hiring process was easy.