I applied online. I interviewed at Advanced Call Center Technologies (Johnson City, TN) in May 2021
Interview
I was called and was given the option of choosing if I wanted inbound or outbound calls. I said I would rather be out in inbound calls and not have to do outbound. The recruiter said they were setting me up an interview for INBOUND calls. I get on site so my interview and it's for outbound. It gets to my turn to ask questions and they get hostile and mad at me. They say they made it perfectly clear it was for outbound. Job discription said it could be either, I was given the option also of either which I picked INBOUND. The tried to say I said otherwise even though I had an email stating it was also for an inbound interview. They were also mad I currently worked another job and I couldn't start immediately. This was because apparently the recruiter on the phone wrote in a file that I was unemployed and could start immediately. No I told them I have another job and will continue working with them until my benifits for ACT go into effect because I still have dental and vision insurance with them and have dental work coming up soon.
Save your self trouble and time. This place baits you in and then lies about the things you tell them, and then switches the job offer at the end of your interview. Do not bother it's not worth your time
Interview questions [1]
Question 1
Why are you saying something different than what you said on the phone interview?
I applied online. I interviewed at Advanced Call Center Technologies (Johannesburg)
Interview
Disheartening & disorganized and Unprofessional Experience at ACT Technologies.
On Thursday, 17th October, I attended an assessment and interview process at ACT Technologies. While the assessments were completed by midday, delays caused by "slow systems" kept us waiting for results until 3 PM. There was poor communication throughout. The recruiter told me she couldn't see my results at all then only to find out the results were there just that there was a section of the assessment I did not complete due to not hearing the instructions properly, I passed the 1st session of the assessment for customer service. I clicked one link and completed it instead of doing both links. I was given the option to complete the assessment that day or return on Monday withe the rest of the candidates I was with.
I chose to return on Monday but again faced disorganization. Despite finishing the assessment without problems, I was left waiting for hours with no updates. Candidates from Thursday were interviewed, but I was ignored. It felt chaotic, with recruiters seeming unaware of who needed interviews. I overheard a conversation with the recruiter\team leader speaking amongst themselves that someone failed, and I felt it referred to me, yet I was never given any feedback. The entire experience was disheartening—poor communication, lack of organization, and the financial burden of having to return multiple times left me defeated.
Recruiters never considered that I was advised to come back and finish up just like the same candidates I was with last week Thursday who were already sorted for the day In the end, I felt completely defeated. The process was chaotic, communication was poor, and the time management was terrible. ACT Technologies needs to seriously improve its organization, and respect for candidates who use their last money for job hunting hoping for greener pastures, and should work on effective communication.
IT IS SAD HOW I WASTED THE LAST MONEY THAT I BORROWED IN HOPES OF GREENER PASTURES ONLY TO BE TOLD TO COME BACK THE FOLLOWING DAY, WHICH WAS GONNA BE THE 3RD TIME IF I WENT BACK TODAY, WITH WHAT MONEY THOUGH??? NOW I'M LEFT WITH SKOLODO’S!!
WHAT A HORRIFIC EXPERIENCE THE WAY I WAS LOOKING FORWARD TO WORKING AT THAT PLACE, I AM SO BROKEN!
I NEVER GOT INTERVIWED
I applied online. I interviewed at Advanced Call Center Technologies (Bela Vista, Mato Grosso do Sul)
Interview
Processo simples para a vaga agente de atendimento, entrevista presencial, dinâmicas, entrevista direta, tudo ok............................................................................ .......... Certo obrigada por tudo bem com você e sua família dela e não larga esse povo vai ser o melhor me chama no WhatsApp
I applied in-person. The process took 1 day. I interviewed at Advanced Call Center Technologies (Montego Bay) in Mar 2024
Interview
Was there by 9:30, had to wait a while, but they were expecting me. The interview went smoothly but as for any 8 hour shift between 7-10pm. I am currently a student so I'm not going to be able to work an 8 hour shift everyday.
Interview questions [1]
Question 1
Will I be able to work a 8 hour shift from 7am to 10pm