Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Adyen

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Adyen reviews | Adyen jobs | Adyen salaries | Adyen benefits | Adyen conversations
      Adyen interviewsAdyen UX Researcher interviewsAdyen interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      UX Researcher Interview

      13 Oct 2020
      Anonymous interview candidate
      Amsterdam
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Adyen (Amsterdam) in Oct 2020

      Interview

      I had an initial conversation with two from the UX team about this position. It was a UXR role that would help bring more behavioural analytics and data-driven decision making to the team. It seemed like a good fit as that is what I am currently doing. However, after my initial conversation, the online posting was changed to "Quantitative UX Researcher". I figured they reevaluated their needs and changed the posting to suit. I am more Qualitative focused, but with experience working with data engineers to gather behavioural analytics, so I assumed I would not be invited for a second interview. 3-4 weeks later, I was invited to a second interview to present a quantitative project I had done and then complete a case study. This was conducted by 3 other UX team members. It was clear by the questions they were asking me that they were looking for someone with more formal data analyst/statistical training and not someone who just focuses on behavioural analytics from a UX perspective (like myself). After my presentation I had a strong feeling it wasn't a good fit for either side. I just felt blind-sided by the turn this took. The case study did not seem related to UX at all. Although, this could have been my inexperience with working on this kind of problem. It was a operations realted question, which seemed really surprising to me. Also, the interviewers did not seem very familiar with the case as they did not seem prepared with answers to the questions I had about the case. My feeling was that the case study went poorly on both sides. I definitely don't think this was a good fit for either sides. If the case study was any indication of what challenges the team help Adyen solve, I would not be interested as I could not make the connection to UX in my head. However, I wish this was made more aparent earlier on in the process - to save both sides time. As a side note: the UX team seemed like cool people! The worst part was that after spending 3+ hours in interviews and additional hours preparing for those interviews, I was sent an auto generated email as rejection - donotreply. This is extremely disappointing. I also hire, and regardless of how big your company is, recruiters should send a written reply to interviewees who spend that amount of time interviewing. Overall, I think it could be a cool role for someone who began their career more on the data analyst side. I also think the process needs improvement, but I think this was their first time hiring for this role.

      Interview questions [1]

      Question 1

      Head of Operations wants to know how many customer support agents they should hire over the next year due to X, Y, Z.
      1 Answer
      1