I applied online. The process took 4 days. I interviewed at Air Canada (Toronto, ON)
Interview
I applied online, the very next day they called me, they asked a few questions( how did you handle an angry passenger, what did you dislike and like about employment and the next day someone called to schedule the Language skills test over the phone , I did both language test, I did OK. questions were basic "hello how are you? tell me about your past job experience and where do you see yourself in 10 years" you have to be able to respond in both languages. I was invited in for the face interview and was told the process could take possibly up to 2 weeks....at this moment...Im waiting to hear back....
Interview questions [1]
Question 1
6-7 situational questions and 1 role playing scenario in the end.a The interviewer was extremely nice, welcoming environment, they make you feel relaxed and comfortable :) .
I applied online. The process took 2 weeks. I interviewed at Air Canada (Vancouver, BC) in Mar 2022
Interview
A recruiter will conduct an initial screening to:
Confirm your availability and willingness to work irregular hours, including nights and weekends.
Briefly discuss your experience and motivation for applying.
I am asked about my availability, ability to work shifts, and basic customer service experience.
Common questions include:
"Why do you want to work for Air Canada?"
"Describe a time you handled a difficult customer."
"How do you handle stressful situations?"
may also be asked about your ability to manage a fast-paced, high-pressure environment and understand the airline's values.
Interview questions [1]
Question 1
Describe a time you handled a difficult customer. How did you resolve the situation?
I applied online. The process took 1+ week. I interviewed at Air Canada (Toronto, ON) in Nov 2021
Interview
Awesome interview, the girl was very nice and helped make it an easy going interview! No issues when I asked to repeat a question and overall professionally it was a great interview.
Interview questions [1]
Question 1
A time i had an irritated customer and how I helped them.
I applied online. The process took 3 weeks. I interviewed at Air Canada in Jul 2021
Interview
A recorded video interview as a first assessment. Next was a live video interview that took about 25 minutes. Finally, an in-person interview/skill assessment. Overall it was not too difficult nor complicated, and you could redo your recording once.
Interview questions [1]
Question 1
What is your best strategy to stay organized? Tell us a bit about yourself?