I applied online. The process took 2 months. I interviewed at Air Canada (Calgary, AB) in Dec 2015
Interview
Phone interview, which was very quick (under 10 minutes). Asking basic questions (see below) and then scheduled a language interview a week later. Make sure your answers are very clear and straight to the point. Use the S.T.A.R formula when explaining a situational question. Person doing the interview was very polite and made sure to answer all my concerns after. Ex: how proficient do you have to be in the other language you stated.
Interview questions [1]
Question 1
First was a phone interview, in which they asked basic questions as to why you want to work for air Canada, tell them about a hard experience at your current or past job with a customer or co-worker, if you are willing to relocate, can speak any languages, very quick and easy.
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.