I had a phone interview with HR and then I had a video interview with a team member. I was called within 24 hours to be offered the position. I did the background check and and urine test. Background check came back completely clear and still they sent me a letter saying that they won't move forward due to my background check. They were completely unhelpful when I asked for more information. Looking at the reviews I see people mention that the company is working on offshore to India anyway.
Interview questions [1]
Question 1
They told me that they can't train for every scenario and there will be times I encounter things I haven't been trained for. They asked me what I would do in that situation, because leadership is often not around to hand hold and help each person.
fairly easy interview process
they ask about past experiences
And how you deal with angry customers
The team lead was very nice and the recruiter was also very nice. I did not get the position
