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      Allstate

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      Claims Service Representative Interview

      4 Oct 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Allstate (Chicago, IL)

      Interview

      The interview was about 1 hour and 30 minutes. After they asked a few behavioral questions they went over work history. Then we did a tour of the facility and they had me to sit with a specialist while I watched her take a few calls. Once that was over they told me I’d hear something back within a week

      Interview questions [1]

      Question 1

      Why Allstate?
      Answer question

      Other Claims Service Representative interview reviews for Allstate

      Claims Service Representative Interview

      7 Apr 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Allstate

      Interview

      The interview was simple. I had one interview with the hiring manager that lasted about an hour. She was very nice and I was able to ask any questions I had at the end of the interview.

      Interview questions [1]

      Question 1

      Name a time you overcame a challenge and how did you resolve it?
      Answer question

      Claims Service Representative Interview

      16 Nov 2018
      Anonymous interview candidate
      Columbus, OH
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Allstate (Columbus, OH)

      Interview

      First you do an assessment then a phone interview and finally in person interview its quick and they tend to be genuinely friendly and accommodating to issues was not too bad

      Interview questions [1]

      Question 1

      How to handle angry customer
      1 Answer

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