Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Allstate

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Allstate reviews | Allstate jobs | Allstate salaries | Allstate benefits | Allstate conversations
      Allstate interviewsAllstate Customer Representative interviewsAllstate interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Representative Interview

      24 Jun 2021
      Anonymous employee
      San Jose, Camarines Sur

      Other Customer Representative interview reviews for Allstate

      Customer Representative Interview

      9 Nov 2020
      Anonymous interview candidate
      Dallas, TX
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Allstate (San Jose, Camarines Sur) in Jan 2018

      Interview

      Manager asked some questions about customer skills and some relating to the ability to solve problems with customers. The job requires to communicate with customers a lot so they want to see how you can handle the issues if it happens in communication.

      Interview questions [1]

      Question 1

      How do you convince clients if they say they need more time to compare the premium with another company?
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Allstate (Dallas, TX) in Nov 2020

      Interview

      Applied on Indeed and did a short questionnaire. About a week later I received an email saying that I was "moving forward" in the interview process. The interview was a virtual one through ZOOM. I thought it would be a one-on-one interview, but it wasn't, it was a group interview hosting THIRTY-FIVE OTHER PEOPLE. The "interview" was a JOKE. You were lucky to be asked two questions, but even then they were poor. "What personality trait do you think best defines you?" and "Do you think it's more important to work hard or be smart?" Do not waste your time with this place, because they will waste days and an hour of yours.

      Interview questions [1]

      Question 1

      Would you prefer a low base with a high salary, or a high base with a low salary?
      Answer question
      2