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      Ally Financial

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      Customer Solutions Representative Interview

      21 Sept 2022
      Anonymous employee
      Little Elm, TX

      Other Customer Solutions Representative interview reviews for Ally Financial

      Customer Solutions Representative Interview

      23 Aug 2023
      Anonymous employee
      Little Rock, AR
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Ally Financial (Little Elm, TX) in Sept 2022

      Interview

      Very easygoing interviewer and felt comfortable and it flowed effortlessly. The interview process was not stressful at all. I was told a lot about the position and was able to share my experience without feeling as though I’m being quizzed. Love it

      Interview questions [1]

      Question 1

      Explain a time you had to challenge a supervisor
      Answer question
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Ally Financial (Little Rock, AR) in May 2022

      Interview

      Had a virtual interview first that I recorded my answers and sent them back. Once they want to move forward you will be scheduled for a video interview with a manger and recruiter.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer
      Answer question

      Customer Solutions Representative Interview

      6 Nov 2019
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Ally Financial (Jacksonville, FL) in Apr 2018

      Interview

      One on one interview with a team lead. Asked about previous collection job and experiences . Explained the job and how it should be done. I was offered a job the same day. A couple days later I was sent the back ground check and took the drug test.

      Interview questions [1]

      Question 1

      What did you like about your previous job and why do you want to leave?
      Answer question
      1