Interview process was easy and simple. The interview wasn’t as in depth as I thought it would be. Essentially for a customer service role, you do a typing test and the interview ask questions that pertain to customer service situations.
Interview questions [1]
Question 1
Describe how you would deal with a customer that is upset about a bill? What steps did you take and what was the outcome
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.