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      Altice

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      Customer Service Representative (CSR) Interview

      10 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Altice

      Interview

      They ask a lot of questions in regards to your previous experiences, in regards to what they were looking for. They were very friendly and always available for assistance to help.

      Interview questions [1]

      Question 1

      How would you handle a customer that was irate?
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for Altice

      Customer Service Representative Interview

      21 Jan 2021
      Anonymous interview candidate
      Jericho, NY
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Altice (Jericho, NY) in Aug 2017

      Interview

      They have you take an exam first and then also test you during a call to see if you actually know your stuff. If you pass both, you move on to an in person interview. You first interview with a recruiter and then they send you to a supervisor for the department, and they test your knowledge again.

      Interview questions [1]

      Question 1

      The questions were on Technical terms related to the internet
      Answer question

      Customer Service Representative Interview

      19 Aug 2016
      Anonymous employee
      Melville, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Altice (Melville, NY) in Feb 2016

      Interview

      Process was quick. Interview is usually with at least two supervisors then a manager on or close to the same day. Got the call about 2 days later saying I got the Job. The process was a very smooth process to say the least

      Interview questions [1]

      Question 1

      What was a struggle i had in previous jobs and how did i overcome it
      Answer question

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