I applied through a recruiter. The process took 2 days. I interviewed at American Red Cross (Charlotte, NC) in Mar 2015
Interview
First, I was given a video interview that was sent via email. Second, I was scheduled for an on site interview that lasted about 20 minutes in the break room of the call center.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer who had a problem and how did you handle it.
