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      Argos

      Part of Sainsbury’s

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      Related searches: Argos reviews | Argos jobs | Argos salaries | Argos benefits
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      Customer Service Advisor Interview

      13 Aug 2020
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Argos

      Interview

      I applied online. Then was invited for a face to face interview. Had a really bad interview experience. First of all, the room where the interview took place was really small and with no ventilation. As I live with someone in a risk group, I care about that, as I believe that environment represented some risk for COVID. Then when I gave my right to work documents to the interviewer he made a comment about my passport not being British. He said that because it was an EU passport it was harder for him to read the instructions. That kind of comment should not be expressed, as it made me feel uncomfortable and discriminated. A professional person would not say that in the same way he did. The interview was rushed, which makes me think about the lack of planning in the company. If you invite people for an interview, you should make sure beforehand that you will have time to listen to them. Lastly, I would like to say that when I entered the interview room, the interviewer told me that I did not have to use a mask (I was using one). I believe that comment was unnecessary, as if I was already using a mask, that means I had a reason to be careful. It made me think about how much this person takes seriously the pandemic. I really hope that Argos take action to guarantee a safer environment for candidates and that they Educate managers to important things like diversity and risk management. What I saw made me believe that they still don't take it seriously enough.

      Interview questions [1]

      Question 1

      Tell me about the best customer service you received
      Answer question
      1

      Other Customer Service Advisor interview reviews for Argos

      Customer Service Advisor Interview

      16 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Argos

      Interview

      The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability

      Interview questions [1]

      Question 1

      Experience (if I had relevant past experience in retail/sales)
      Answer question

      Customer Service Advisor Interview

      9 Jan 2026
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Argos (Birmingham, England)

      Interview

      Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before

      Interview questions [1]

      Question 1

      Asked me about how well I work in a team
      Answer question

      Customer Service Advisor Interview

      21 Nov 2025
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Argos (London, England)

      Interview

      Smooth interview process, single round following application. Basic motivational questions and questions on prior experience and relevant skills. Tour of the store to follow and then offer call a few days later

      Interview questions [1]

      Question 1

      Why do you want to work at Argos
      Answer question

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