I applied online. The process took 1 week. I interviewed at Argos (Birmingham, England) in Oct 2019
Interview
Went for a group interview at the store. We worked in teams to present what we thought a good customer service advisor should be like. Then we said a little bit about ourselves& backgrounds. Got a call a few days later asking about previous experience, skills and availability.
Interview questions [1]
Question 1
What makes an excellent customer service advisor?
Give an example of great customer service?
Why do you want to work here?
Why should we hire you?
The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability
Interview questions [1]
Question 1
Experience (if I had relevant past experience in retail/sales)
I applied online. I interviewed at Argos (Birmingham, England)
Interview
Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before
Smooth interview process, single round following application.
Basic motivational questions and questions on prior experience and relevant skills.
Tour of the store to follow and then offer call a few days later
