I applied online. The process took 3 weeks. I interviewed at Argos (Manchester, England) in Oct 2021
Interview
Quick interview lasted around 15 minutes. Two interviewers one being the manager, first half was question around flexibility and availability on important dates and second half was about 4/5 questions on experience.
Interview questions [1]
Question 1
Name a time you have experience good customer service
A few basic questions about what you’re like, what you’re good at, what you can offer etc etc etc
Thought it was relaxed and okay, friendly store manager was interviewer
You had to do an online assessment with your application with some scenario questions and then questions that are personality tailored. Then offered a 1 to 1 interview supposed to last 30 minutes
Interview questions [1]
Question 1
Tell us about a time you've had to deal with an unhappy customer ?
Casual conversation talking about experiences, skills etc. What the role was about and responsibilities it carries. Asked my availability and flexibility. Make sure you have questions to ask the interviewer asking about key aspects of the role.
