I applied online. I interviewed at Assembly Festival (Edinburgh, Scotland) in Nov 2025
Interview
Fill out the online availability form, and then one-on-one online interview by front-of-house manager. They will introduce information about festival and roles, then ask you some basic questions and scenario questions.
Interview questions [1]
Question 1
Tell me about a good customer service you used to offer.
I interviewed at Assembly Festival (Edinburgh, Scotland)
Interview
CV submitted online on assembly festival page and then zoom interview with one of the managers with simple questions discussing the job role and what is expected. Received an email confirming I got the job. Very quick and easy process.
Interview questions [1]
Question 1
How have I dealt with a difficult customer situation before?
I applied online. I interviewed at Assembly Festival (Edinburgh, Scotland) in May 2023
Interview
Online 1-1 interview arranged via email, helpful and responsive to acceptance / request for changed time. Interview lasted around 15 minutes, was comprehensive and asked expected questions about customer service experience and motivations etc.
Interview questions [1]
Question 1
Can you describe a time you handled a difficult customer (or similar question)