The process took 2 weeks. I interviewed at Assurant (Albany, OR) in Jan 2018
Interview
phone interview 30 minutes and then hired on the spot and then a follow up email on your training dates and when you start. You are then in a zoom meeting with tammy on your first day of work.
Interview questions [1]
Question 1
What would you do if a customer was upset about something a past caller did?
The person I got interviewed was very kind, set great expectations and I just did the interview yesterday, I’m hoping to hear good news because this is right up my alley!
Interview questions [1]
Question 1
Went over job history, name a time you had to think and use logic, name a time when you went above and beyond, etc
The interviewer asked performance based questions. Gave a very detailed job description and company overview. Great Manager did the interview and was easy to talk to. Not stressful like some interviews.
Interview questions [1]
Question 1
Tell me about a time that you turned a angry caller around and had a positive outcome.
Nivel de inglés requerido: al menos C1. Dos entrevistas grupales. La primera es mas breve, consta de 2 preguntas en inglés. A mi me preguntaron si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para est empresa. En la segunda te presentas, luego respondes 2 preguntas, y luego ven un caso puntual que te envían (todo en inglés)
Interview questions [1]
Question 1
si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para esta empresa.
- alguna vez tuviste que trabajar bajo presión, y en que situación fue