I applied for the role on Indeed and had an email the next day with a questionnaire to answer. Once I sent it back I received a confirmation email, then a couple of weeks later I was invited to an interview and asked to complete a PPA (personal profile analysis) in preparation for it. The communications from HR were informal and friendly. The interview opened with an in-tray exercise for me to complete, which lasted about 45 minutes and was actually quite fun. During the interview the interviewers were down-to-earth people - they weren't trying to catch me out and they didn't ask any obscure questions. At the end of the interview we went through my PPA results. The next day I received a phone call giving me feedback on the interview and offering me the job! I then started the following week.