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Software Engineer (5) ; Product Lead (2)

Attain Customer Service Interview Questions

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Customer Service Interview

18 Aug 2021

Anonymous interview candidate

No offer

Negative experience

Easy interview

Application

I applied online. The process took 2+ months. I interviewed at Attain (Chicago, IL) in May 2021

Interview

Definitely need to work on communication practices. Reaching out for interview confirmations is not professional in my opinion and neither is taking several weeks for an answer regarding potential candidacy.

Interview questions [2]

Question 1

What makes good customer service?

Answer question

Question 2

How do you handle a difficult customer/ situation?

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