I applied online. I interviewed at AvalonBay Communities (Arlington, VA) in May 2018
Interview
Very prompt hearing back once you submit your application. Your initial contact is to set up a phone interview with the property manager, then after you'll set up your in person interview with the property manager, then after you'll set up your in person interview with the general manager. After that, you'll receive your offer.
Interview questions [1]
Question 1
When was a time you dealt with a difficult customer and how did you resolve it?
I interviewed at AvalonBay Communities (Calabasas, CA)
Interview
I was really excited to apply for this opportunity after having very little experience initially. I did two rounds of interviews and then I was hired, and given a very warm welcome but after being on site for two weeks, I was entirely on my own and it pretty much went downhill from there.
The interview process takes a while if you are an external candidate. I first applied in Marc 2022 and then I had my interview in June 2022 and didn't hear back until August, then started at the end of August.
Pretty standard interview process. interview was with the on-site property manager for the community. They asked the general questions about experience, goals, etc. very straight forward. After the formal interview, the assistant manager took me on a quick tour of the community and I then was asked to give a mock to the property manager, as if I were touring a real potential customer which was really fun! I received a formal offer a couple of days later and accepted.
Interview questions [1]
Question 1
Tell us about a time you provided exceptional customer service.