I applied online. The process took 2 weeks. I interviewed at Avis Budget Group (Minneapolis, MN) in May 2011
Interview
I had one interview with the District Manager. Questions were about previous work and experience, about certain situations where you showed your skills. Had to do a drug test afterwards and other paperwork before starting with orientation. It was a fairly easy interview, nothing out of the ordinary but the job is easy also.
Interview questions [1]
Question 1
What was the worst customer you ever had and how did you handle the situation?
I interviewed at Avis Budget Group (Cleveland, OH)
Interview
It was over the phone and then over Zoom with a third party. They barely asked any questions, and it was more of an explanation of the job after looking over your application.
It was a quick phone interview and then we completed a two week onbarding process, the onboarding was very htorough and well structured. They have a high turnover rate so the hirhng process is very fast...
I applied online. I interviewed at Avis Budget Group (Boston, MA) in Apr 2025
Interview
I would not recommend interviewing for a Customer Service Representative role at Avis Budget Group. My recruiter arrived late to the scheduled interview without any acknowledgment or apology, which set a negative tone. Additionally, the job description did not mention any relocation requirements or provide information about relocation assistance. I was open to relocating, but because I wasn’t already based in the Boston area, my application was dismissed outright. This could have easily been clarified earlier in the process. Overall, the experience felt disorganized and unprofessional, which unfortunately aligns with the company's reputation for high turnover.
Interview questions [1]
Question 1
Tell me more about yourself and why you're into this role.